Key Takeaways

  • 260 total complaints on file with the CFPB.
  • Most complaints are about Money transfer, virtual currency, or money service (248).
  • Timely response rate: 61.5%.
  • Consumer disputed rate: 0.0% of resolved complaints.
260 Total complaints
61.5% Timely response rate
0.0% Consumer disputed rate
Money transfer, virtual currency, or money service Most common product

Complaints by Product

The following table shows how complaints against Sigue Corp. break down by financial product category.

Product Complaints % of Total
Money transfer, virtual currency, or money service 248 95.4%
Money transfers 8 3.1%
Checking or savings account 1 0.4%
Credit reporting or other personal consumer reports 1 0.4%
Debt collection 1 0.4%
Other financial service 1 0.4%

Most Common Issues

These are the specific issues consumers most frequently report about Sigue Corp..

Money was not available when promised 83
Other transaction problem 74
Fraud or scam 40
Problem with customer service 16
Lost or stolen money order 14
Unexpected or other fees 11
Other service problem 7
Other transaction issues 5
Wrong amount charged or received 3
Confusing or missing disclosures 2

Company Response Breakdown

When consumers file complaints, Sigue Corp. responds in one of several ways. The breakdown below shows how Sigue Corp. has resolved complaints.

Response Count Percentage
Closed with explanation 249 95.8%
Closed with monetary relief 6 2.3%
Closed 4 1.5%
Untimely response 1 0.4%

Complaints by State

Top states where consumers have filed complaints against Sigue Corp..

Your Rights

What to do if you have a complaint against Sigue Corp.

  1. Contact Sigue Corp. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Sigue Corp. have?

    Sigue Corp. has 260 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Sigue Corp.?

    The most common issue reported is Money was not available when promised with 83 complaints.

  • How do I file a complaint against Sigue Corp.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Sigue Corp. respond to complaints on time?

    Sigue Corp. has a 61.5% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.