Key Takeaways

  • 1,390 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (428).
  • Timely response rate: 99.7%.
  • Consumer disputed rate: 11.6% of resolved complaints.
1,390 Total complaints
99.7% Timely response rate
11.6% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Tower Loan of Mississippi, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 428 30.8%
Payday loan, title loan, or personal loan 257 18.5%
Credit reporting or other personal consumer reports 217 15.6%
Payday loan, title loan, personal loan, or advance loan 180 12.9%
Credit reporting, credit repair services, or other personal consumer reports 151 10.9%
Consumer Loan 128 9.2%
Mortgage 11 0.8%
Payday loan 5 0.4%
Checking or savings account 3 0.2%
Credit reporting 3 0.2%
Money transfer, virtual currency, or money service 3 0.2%
Vehicle loan or lease 3 0.2%
Debt or credit management 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about Tower Loan of Mississippi, Inc..

Improper use of your report 188
Communication tactics 163
Incorrect information on your report 140
Struggling to pay your loan 139
Problem when making payments 115
Problems when you are unable to pay 77
Attempts to collect debt not owed 76
Took or threatened to take negative or legal action 66
Charged fees or interest you didn't expect 52
Problem with a company's investigation into an existing problem 44

Company Response Breakdown

When consumers file complaints, Tower Loan of Mississippi, Inc. responds in one of several ways. The breakdown below shows how Tower Loan of Mississippi, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 1,388 99.9%
Closed with monetary relief 1 0.1%
Closed with non-monetary relief 1 0.1%

Complaints by State

Top states where consumers have filed complaints against Tower Loan of Mississippi, Inc..

Your Rights

What to do if you have a complaint against Tower Loan of Mississippi, Inc.

  1. Contact Tower Loan of Mississippi, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Tower Loan of Mississippi, Inc. have?

    Tower Loan of Mississippi, Inc. has 1,390 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Tower Loan of Mississippi, Inc.?

    The most common issue reported is Improper use of your report with 188 complaints.

  • How do I file a complaint against Tower Loan of Mississippi, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Tower Loan of Mississippi, Inc. respond to complaints on time?

    Tower Loan of Mississippi, Inc. has a 99.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.