Key Takeaways

  • 119 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, personal loan, or advance loan (87).
  • Timely response rate: 63.9%.
  • Consumer disputed rate: 0.0% of resolved complaints.
119 Total complaints
63.9% Timely response rate
0.0% Consumer disputed rate
Payday loan, title loan, personal loan, or advance loan Most common product

Complaints by Product

The following table shows how complaints against Uetsa Tsakits, Inc. d/b/a MaxLend break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, personal loan, or advance loan 87 73.1%
Payday loan, title loan, or personal loan 15 12.6%
Debt collection 13 10.9%
Credit reporting or other personal consumer reports 3 2.5%
Money transfer, virtual currency, or money service 1 0.8%

Most Common Issues

These are the specific issues consumers most frequently report about Uetsa Tsakits, Inc. d/b/a MaxLend.

Charged fees or interest you didn't expect 68
Struggling to pay your loan 10
Communication tactics 5
Problem when making payments 5
Problem with the payoff process at the end of the loan 5
Attempts to collect debt not owed 4
Can't stop withdrawals from your bank account 3
Getting the loan 3
Incorrect information on your report 2
Loan payment wasn't credited to your account 2

Company Response Breakdown

When consumers file complaints, Uetsa Tsakits, Inc. d/b/a MaxLend responds in one of several ways. The breakdown below shows how Uetsa Tsakits, Inc. d/b/a MaxLend has resolved complaints.

Response Count Percentage
Closed with explanation 119 100%

Complaints by State

Top states where consumers have filed complaints against Uetsa Tsakits, Inc. d/b/a MaxLend.

Your Rights

What to do if you have a complaint against Uetsa Tsakits, Inc. d/b/a MaxLend

  1. Contact Uetsa Tsakits, Inc. d/b/a MaxLend directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Uetsa Tsakits, Inc. d/b/a MaxLend have?

    Uetsa Tsakits, Inc. d/b/a MaxLend has 119 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Uetsa Tsakits, Inc. d/b/a MaxLend?

    The most common issue reported is Charged fees or interest you didn't expect with 68 complaints.

  • How do I file a complaint against Uetsa Tsakits, Inc. d/b/a MaxLend?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Uetsa Tsakits, Inc. d/b/a MaxLend respond to complaints on time?

    Uetsa Tsakits, Inc. d/b/a MaxLend has a 63.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.