Western-Shamrock Corporation Consumer Complaints
Western-Shamrock Corporation has received 348 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 348 total complaints on file with the CFPB.
- Most complaints are about Debt collection (142).
- Timely response rate: 98.3%.
- Consumer disputed rate: 24.6% of resolved complaints.
Complaints by Product
The following table shows how complaints against Western-Shamrock Corporation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 142 | 40.8% |
| Payday loan, title loan, or personal loan | 52 | 14.9% |
| Credit reporting or other personal consumer reports | 44 | 12.6% |
| Payday loan, title loan, personal loan, or advance loan | 43 | 12.4% |
| Credit reporting, credit repair services, or other personal consumer reports | 34 | 9.8% |
| Consumer Loan | 23 | 6.6% |
| Payday loan | 6 | 1.7% |
| Credit card or prepaid card | 2 | 0.6% |
| Bank account or service | 1 | 0.3% |
| Vehicle loan or lease | 1 | 0.3% |
Most Common Issues
These are the specific issues consumers most frequently report about Western-Shamrock Corporation.
Company Response Breakdown
When consumers file complaints, Western-Shamrock Corporation responds in one of several ways. The breakdown below shows how Western-Shamrock Corporation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 308 | 88.5% |
| Closed with non-monetary relief | 30 | 8.6% |
| Closed | 10 | 2.9% |
Complaints by State
Top states where consumers have filed complaints against Western-Shamrock Corporation.
| State | Complaints |
|---|---|
| Texas | 211 |
| Oklahoma | 38 |
| Georgia | 30 |
| South Carolina | 18 |
| Missouri | 12 |
| New Mexico | 12 |
| Tennessee | 7 |
| Alabama | 6 |
| North Carolina | 3 |
| Louisiana | 2 |
| Arkansas | 1 |
| Arizona | 1 |
| California | 1 |
| Colorado | 1 |
| Illinois | 1 |
| Massachusetts | 1 |
| Michigan | 1 |
Your Rights
What to do if you have a complaint against Western-Shamrock Corporation
- Contact Western-Shamrock Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Western-Shamrock Corporation have?
Western-Shamrock Corporation has 348 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Western-Shamrock Corporation?
The most common issue reported is Incorrect information on your report with 42 complaints.
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How do I file a complaint against Western-Shamrock Corporation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Western-Shamrock Corporation respond to complaints on time?
Western-Shamrock Corporation has a 98.3% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.