Check Into Cash Inc. Consumer Complaints
Check Into Cash Inc. has received 544 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 544 total complaints on file with the CFPB.
- Most complaints are about Debt collection (223).
- Timely response rate: 100.0%.
- Consumer disputed rate: 13.7% of resolved complaints.
Complaints by Product
The following table shows how complaints against Check Into Cash Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 223 | 41.0% |
| Payday loan, title loan, or personal loan | 125 | 23.0% |
| Payday loan | 82 | 15.1% |
| Credit reporting, credit repair services, or other personal consumer reports | 63 | 11.6% |
| Consumer Loan | 31 | 5.7% |
| Credit card or prepaid card | 10 | 1.8% |
| Money transfer, virtual currency, or money service | 3 | 0.6% |
| Prepaid card | 3 | 0.6% |
| Bank account or service | 1 | 0.2% |
| Checking or savings account | 1 | 0.2% |
| Money transfers | 1 | 0.2% |
| Other financial service | 1 | 0.2% |
Most Common Issues
These are the specific issues consumers most frequently report about Check Into Cash Inc..
Company Response Breakdown
When consumers file complaints, Check Into Cash Inc. responds in one of several ways. The breakdown below shows how Check Into Cash Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 386 | 71% |
| Closed with monetary relief | 157 | 28.9% |
| Closed with non-monetary relief | 1 | 0.2% |
Complaints by State
Top states where consumers have filed complaints against Check Into Cash Inc..
| State | Complaints |
|---|---|
| California | 135 |
| Ohio | 50 |
| Texas | 35 |
| Tennessee | 32 |
| Virginia | 30 |
| Missouri | 23 |
| Alabama | 19 |
| Louisiana | 18 |
| Mississippi | 15 |
| Colorado | 14 |
| Illinois | 14 |
| Indiana | 14 |
| Michigan | 13 |
| Oklahoma | 13 |
| Georgia | 12 |
| South Carolina | 10 |
| Washington | 10 |
| Wisconsin | 10 |
| Arizona | 9 |
| Florida | 9 |
Your Rights
What to do if you have a complaint against Check Into Cash Inc.
- Contact Check Into Cash Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Check Into Cash Inc. have?
Check Into Cash Inc. has 544 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Check Into Cash Inc.?
The most common issue reported is Communication tactics with 55 complaints.
-
How do I file a complaint against Check Into Cash Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Check Into Cash Inc. respond to complaints on time?
Check Into Cash Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.