Consumer Collection Management. Inc Consumer Complaints
Consumer Collection Management. Inc has received 384 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 384 total complaints on file with the CFPB.
- Most complaints are about Debt collection (330).
- Timely response rate: 75.8%.
- Consumer disputed rate: 6.3% of resolved complaints.
Complaints by Product
The following table shows how complaints against Consumer Collection Management. Inc break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 330 | 85.9% |
| Credit reporting or other personal consumer reports | 31 | 8.1% |
| Credit reporting, credit repair services, or other personal consumer reports | 22 | 5.7% |
| Credit reporting | 1 | 0.3% |
Most Common Issues
These are the specific issues consumers most frequently report about Consumer Collection Management. Inc.
Company Response Breakdown
When consumers file complaints, Consumer Collection Management. Inc responds in one of several ways. The breakdown below shows how Consumer Collection Management. Inc has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 382 | 99.5% |
| Closed | 1 | 0.3% |
| In progress | 1 | 0.3% |
Complaints by State
Top states where consumers have filed complaints against Consumer Collection Management. Inc.
| State | Complaints |
|---|---|
| Missouri | 156 |
| Illinois | 64 |
| Indiana | 24 |
| Ohio | 20 |
| Florida | 13 |
| Texas | 12 |
| Georgia | 11 |
| Kansas | 9 |
| Arkansas | 8 |
| Michigan | 8 |
| Pennsylvania | 8 |
| Alabama | 7 |
| Virginia | 6 |
| Colorado | 5 |
| North Carolina | 5 |
| Tennessee | 4 |
| Kentucky | 3 |
| New York | 3 |
| Oklahoma | 3 |
| South Carolina | 3 |
Your Rights
What to do if you have a complaint against Consumer Collection Management. Inc
- Contact Consumer Collection Management. Inc directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Consumer Collection Management. Inc have?
Consumer Collection Management. Inc has 384 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Consumer Collection Management. Inc?
The most common issue reported is Attempts to collect debt not owed with 117 complaints.
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How do I file a complaint against Consumer Collection Management. Inc?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Consumer Collection Management. Inc respond to complaints on time?
Consumer Collection Management. Inc has a 75.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.