CountryPlace Acceptance Corporation Consumer Complaints
CountryPlace Acceptance Corporation has received 86 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 86 total complaints on file with the CFPB.
- Most complaints are about Mortgage (78).
- Timely response rate: 88.4%.
- Consumer disputed rate: 8.3% of resolved complaints.
Complaints by Product
The following table shows how complaints against CountryPlace Acceptance Corporation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Mortgage | 78 | 90.7% |
| Credit reporting, credit repair services, or other personal consumer reports | 4 | 4.7% |
| Debt collection | 3 | 3.5% |
| Credit reporting | 1 | 1.2% |
Most Common Issues
These are the specific issues consumers most frequently report about CountryPlace Acceptance Corporation.
Company Response Breakdown
When consumers file complaints, CountryPlace Acceptance Corporation responds in one of several ways. The breakdown below shows how CountryPlace Acceptance Corporation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 71 | 82.6% |
| Closed | 8 | 9.3% |
| Closed with monetary relief | 7 | 8.1% |
Complaints by State
Top states where consumers have filed complaints against CountryPlace Acceptance Corporation.
| State | Complaints |
|---|---|
| Texas | 34 |
| Florida | 10 |
| South Carolina | 7 |
| New York | 6 |
| Louisiana | 5 |
| Alabama | 3 |
| New Mexico | 3 |
| Arizona | 2 |
| North Carolina | 2 |
| Oregon | 2 |
| Washington | 2 |
| Arkansas | 1 |
| Delaware | 1 |
| Illinois | 1 |
| Maryland | 1 |
| Minnesota | 1 |
| Montana | 1 |
| Ohio | 1 |
| Oklahoma | 1 |
| Tennessee | 1 |
Your Rights
What to do if you have a complaint against CountryPlace Acceptance Corporation
- Contact CountryPlace Acceptance Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
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How many complaints does CountryPlace Acceptance Corporation have?
CountryPlace Acceptance Corporation has 86 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about CountryPlace Acceptance Corporation?
The most common issue reported is Closing on a mortgage with 22 complaints.
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How do I file a complaint against CountryPlace Acceptance Corporation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does CountryPlace Acceptance Corporation respond to complaints on time?
CountryPlace Acceptance Corporation has a 88.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.