Key Takeaways

  • 233 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (84).
  • Timely response rate: 96.1%.
  • Consumer disputed rate: 0.0% of resolved complaints.
233 Total complaints
96.1% Timely response rate
0.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Deinde Online Services, LLC break down by financial product category.

Product Complaints % of Total
Debt collection 84 36.1%
Payday loan, title loan, personal loan, or advance loan 61 26.2%
Credit reporting or other personal consumer reports 52 22.3%
Payday loan, title loan, or personal loan 24 10.3%
Credit reporting, credit repair services, or other personal consumer reports 8 3.4%
Debt or credit management 2 0.9%
Credit card 1 0.4%
Vehicle loan or lease 1 0.4%

Most Common Issues

These are the specific issues consumers most frequently report about Deinde Online Services, LLC.

Charged fees or interest you didn't expect 39
Incorrect information on your report 36
Attempts to collect debt not owed 25
Took or threatened to take negative or legal action 22
Struggling to pay your loan 20
Improper use of your report 15
Written notification about debt 15
Problem with a company's investigation into an existing problem 13
Communication tactics 11
Problem when making payments 7

Company Response Breakdown

When consumers file complaints, Deinde Online Services, LLC responds in one of several ways. The breakdown below shows how Deinde Online Services, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 230 98.7%
Closed with monetary relief 3 1.3%

Complaints by State

Top states where consumers have filed complaints against Deinde Online Services, LLC.

Your Rights

What to do if you have a complaint against Deinde Online Services, LLC

  1. Contact Deinde Online Services, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Deinde Online Services, LLC have?

    Deinde Online Services, LLC has 233 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Deinde Online Services, LLC?

    The most common issue reported is Charged fees or interest you didn't expect with 39 complaints.

  • How do I file a complaint against Deinde Online Services, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Deinde Online Services, LLC respond to complaints on time?

    Deinde Online Services, LLC has a 96.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.