Healthcare Finance Direct LLC. Consumer Complaints
Healthcare Finance Direct LLC. has received 344 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 344 total complaints on file with the CFPB.
- Most complaints are about Debt collection (210).
- Timely response rate: 92.7%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Healthcare Finance Direct LLC. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 210 | 61.0% |
| Payday loan, title loan, personal loan, or advance loan | 90 | 26.2% |
| Credit reporting or other personal consumer reports | 13 | 3.8% |
| Debt or credit management | 10 | 2.9% |
| Credit card | 7 | 2.0% |
| Checking or savings account | 5 | 1.5% |
| Payday loan, title loan, or personal loan | 4 | 1.2% |
| Money transfer, virtual currency, or money service | 2 | 0.6% |
| Prepaid card | 2 | 0.6% |
| Credit card or prepaid card | 1 | 0.3% |
Most Common Issues
These are the specific issues consumers most frequently report about Healthcare Finance Direct LLC..
Company Response Breakdown
When consumers file complaints, Healthcare Finance Direct LLC. responds in one of several ways. The breakdown below shows how Healthcare Finance Direct LLC. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 334 | 97.1% |
| Closed with monetary relief | 7 | 2% |
| In progress | 3 | 0.9% |
Complaints by State
Top states where consumers have filed complaints against Healthcare Finance Direct LLC..
| State | Complaints |
|---|---|
| Florida | 38 |
| California | 36 |
| Texas | 32 |
| New York | 20 |
| Virginia | 18 |
| Georgia | 17 |
| Michigan | 17 |
| Pennsylvania | 14 |
| Ohio | 13 |
| Arizona | 12 |
| Illinois | 12 |
| South Carolina | 10 |
| Maryland | 9 |
| Colorado | 7 |
| North Carolina | 7 |
| Indiana | 6 |
| Missouri | 5 |
| New Jersey | 5 |
| Nevada | 5 |
| Oregon | 5 |
Your Rights
What to do if you have a complaint against Healthcare Finance Direct LLC.
- Contact Healthcare Finance Direct LLC. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Healthcare Finance Direct LLC. have?
Healthcare Finance Direct LLC. has 344 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Healthcare Finance Direct LLC.?
The most common issue reported is Attempts to collect debt not owed with 104 complaints.
-
How do I file a complaint against Healthcare Finance Direct LLC.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Healthcare Finance Direct LLC. respond to complaints on time?
Healthcare Finance Direct LLC. has a 92.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.