Huntington National Bank, the - Firstmerit Bank, N.A. Branch Consumer Complaints
Huntington National Bank, the - Firstmerit Bank, N.A. Branch has received 367 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 367 total complaints on file with the CFPB.
- Most complaints are about Bank account or service (217).
- Timely response rate: 98.9%.
- Consumer disputed rate: 19.5% of resolved complaints.
Complaints by Product
The following table shows how complaints against Huntington National Bank, the - Firstmerit Bank, N.A. Branch break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Bank account or service | 217 | 59.1% |
| Mortgage | 80 | 21.8% |
| Consumer Loan | 33 | 9.0% |
| Credit card | 17 | 4.6% |
| Debt collection | 10 | 2.7% |
| Credit reporting | 3 | 0.8% |
| Money transfers | 3 | 0.8% |
| Checking or savings account | 1 | 0.3% |
| Credit reporting, credit repair services, or other personal consumer reports | 1 | 0.3% |
| Other financial service | 1 | 0.3% |
| Payday loan | 1 | 0.3% |
Most Common Issues
These are the specific issues consumers most frequently report about Huntington National Bank, the - Firstmerit Bank, N.A. Branch.
Company Response Breakdown
When consumers file complaints, Huntington National Bank, the - Firstmerit Bank, N.A. Branch responds in one of several ways. The breakdown below shows how Huntington National Bank, the - Firstmerit Bank, N.A. Branch has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 280 | 76.3% |
| Closed with monetary relief | 63 | 17.2% |
| Closed with non-monetary relief | 8 | 2.2% |
| Closed | 5 | 1.4% |
| Closed with relief | 4 | 1.1% |
| Closed without relief | 4 | 1.1% |
| Untimely response | 3 | 0.8% |
Complaints by State
Top states where consumers have filed complaints against Huntington National Bank, the - Firstmerit Bank, N.A. Branch.
| State | Complaints |
|---|---|
| Ohio | 164 |
| Michigan | 90 |
| Illinois | 57 |
| Wisconsin | 15 |
| Pennsylvania | 6 |
| Virginia | 5 |
| California | 4 |
| Texas | 4 |
| Kentucky | 3 |
| Florida | 2 |
| Iowa | 2 |
| Indiana | 2 |
| Kansas | 2 |
| Arkansas | 1 |
| Arizona | 1 |
| Idaho | 1 |
| Louisiana | 1 |
| Missouri | 1 |
| Oklahoma | 1 |
| South Carolina | 1 |
Your Rights
What to do if you have a complaint against Huntington National Bank, the - Firstmerit Bank, N.A. Branch
- Contact Huntington National Bank, the - Firstmerit Bank, N.A. Branch directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Huntington National Bank, the - Firstmerit Bank, N.A. Branch have?
Huntington National Bank, the - Firstmerit Bank, N.A. Branch has 367 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Huntington National Bank, the - Firstmerit Bank, N.A. Branch?
The most common issue reported is Account opening, closing, or management with 94 complaints.
-
How do I file a complaint against Huntington National Bank, the - Firstmerit Bank, N.A. Branch?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Huntington National Bank, the - Firstmerit Bank, N.A. Branch respond to complaints on time?
Huntington National Bank, the - Firstmerit Bank, N.A. Branch has a 98.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.