Key Takeaways

  • 853 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (244).
  • Timely response rate: 0.0%.
  • Consumer disputed rate: 0.0% of resolved complaints.
853 Total complaints
0.0% Timely response rate
0.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Mobiloans, LLC break down by financial product category.

Product Complaints % of Total
Debt collection 244 28.6%
Payday loan 154 18.1%
Payday loan, title loan, or personal loan 149 17.5%
Credit reporting or other personal consumer reports 107 12.5%
Payday loan, title loan, personal loan, or advance loan 78 9.1%
Credit reporting, credit repair services, or other personal consumer reports 69 8.1%
Consumer Loan 40 4.7%
Credit card 3 0.4%
Money transfer, virtual currency, or money service 3 0.4%
Bank account or service 2 0.2%
Credit reporting 2 0.2%
Debt or credit management 1 0.1%
Mortgage 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about Mobiloans, LLC.

Charged fees or interest I didn't expect 105
Charged fees or interest you didn't expect 93
Incorrect information on your report 87
Attempts to collect debt not owed 63
Improper use of your report 58
Took or threatened to take negative or legal action 55
Struggling to pay your loan 50
Communication tactics 45
Problem with a company's investigation into an existing problem 31
Written notification about debt 30

Company Response Breakdown

When consumers file complaints, Mobiloans, LLC responds in one of several ways. The breakdown below shows how Mobiloans, LLC has resolved complaints.

Response Count Percentage
Untimely response 853 100%

Complaints by State

Top states where consumers have filed complaints against Mobiloans, LLC.

Your Rights

What to do if you have a complaint against Mobiloans, LLC

  1. Contact Mobiloans, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Mobiloans, LLC have?

    Mobiloans, LLC has 853 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Mobiloans, LLC?

    The most common issue reported is Charged fees or interest I didn't expect with 105 complaints.

  • How do I file a complaint against Mobiloans, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Mobiloans, LLC respond to complaints on time?

    Mobiloans, LLC has a 0.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.