Key Takeaways

  • 1,463 total complaints on file with the CFPB.
  • Most complaints are about Credit reporting or other personal consumer reports (1,219).
  • Timely response rate: 99.7%.
  • Consumer disputed rate: 33.3% of resolved complaints.
1,463 Total complaints
99.7% Timely response rate
33.3% Consumer disputed rate
Credit reporting or other personal consumer reports Most common product

Complaints by Product

The following table shows how complaints against National Consumer Telecom & Utilities Exchange, Inc. break down by financial product category.

Product Complaints % of Total
Credit reporting or other personal consumer reports 1,219 83.3%
Credit reporting, credit repair services, or other personal consumer reports 197 13.5%
Debt collection 22 1.5%
Credit reporting 19 1.3%
Money transfer, virtual currency, or money service 2 0.1%
Other financial service 2 0.1%
Checking or savings account 1 0.1%
Credit card or prepaid card 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about National Consumer Telecom & Utilities Exchange, Inc..

Problem with fraud alerts or security freezes 621
Incorrect information on your report 432
Improper use of your report 130
Unable to get your credit report or credit score 96
Problem with a company's investigation into an existing problem 87
Problem with a credit reporting company's investigation into an existing problem 25
Attempts to collect debt not owed 14
Problem with a company's investigation into an existing issue 14
Incorrect information on credit report 8
Identity theft protection or other monitoring services 7

Company Response Breakdown

When consumers file complaints, National Consumer Telecom & Utilities Exchange, Inc. responds in one of several ways. The breakdown below shows how National Consumer Telecom & Utilities Exchange, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 1,454 99.4%
Closed with non-monetary relief 9 0.6%

Complaints by State

Top states where consumers have filed complaints against National Consumer Telecom & Utilities Exchange, Inc..

Your Rights

What to do if you have a complaint against National Consumer Telecom & Utilities Exchange, Inc.

  1. Contact National Consumer Telecom & Utilities Exchange, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does National Consumer Telecom & Utilities Exchange, Inc. have?

    National Consumer Telecom & Utilities Exchange, Inc. has 1,463 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about National Consumer Telecom & Utilities Exchange, Inc.?

    The most common issue reported is Problem with fraud alerts or security freezes with 621 complaints.

  • How do I file a complaint against National Consumer Telecom & Utilities Exchange, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does National Consumer Telecom & Utilities Exchange, Inc. respond to complaints on time?

    National Consumer Telecom & Utilities Exchange, Inc. has a 99.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.