Nationwide Biweekly Administration, Inc. Consumer Complaints
Nationwide Biweekly Administration, Inc. has received 141 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 141 total complaints on file with the CFPB.
- Most complaints are about Mortgage (106).
- Timely response rate: 90.1%.
- Consumer disputed rate: 11.1% of resolved complaints.
Complaints by Product
The following table shows how complaints against Nationwide Biweekly Administration, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Mortgage | 106 | 75.2% |
| Bank account or service | 13 | 9.2% |
| Other financial service | 13 | 9.2% |
| Consumer Loan | 4 | 2.8% |
| Money transfers | 4 | 2.8% |
| Credit reporting, credit repair services, or other personal consumer reports | 1 | 0.7% |
Most Common Issues
These are the specific issues consumers most frequently report about Nationwide Biweekly Administration, Inc..
Company Response Breakdown
When consumers file complaints, Nationwide Biweekly Administration, Inc. responds in one of several ways. The breakdown below shows how Nationwide Biweekly Administration, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 137 | 97.2% |
| Closed | 2 | 1.4% |
| Untimely response | 2 | 1.4% |
Complaints by State
Top states where consumers have filed complaints against Nationwide Biweekly Administration, Inc..
| State | Complaints |
|---|---|
| California | 19 |
| Ohio | 9 |
| Pennsylvania | 8 |
| Maryland | 6 |
| Minnesota | 6 |
| Texas | 6 |
| Arizona | 5 |
| Florida | 5 |
| Georgia | 5 |
| North Carolina | 5 |
| New Mexico | 5 |
| New York | 5 |
| Virginia | 5 |
| Indiana | 4 |
| Utah | 4 |
| Washington | 4 |
| Colorado | 3 |
| Connecticut | 3 |
| Iowa | 3 |
| Illinois | 3 |
Your Rights
What to do if you have a complaint against Nationwide Biweekly Administration, Inc.
- Contact Nationwide Biweekly Administration, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Nationwide Biweekly Administration, Inc. have?
Nationwide Biweekly Administration, Inc. has 141 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Nationwide Biweekly Administration, Inc.?
The most common issue reported is Loan servicing, payments, escrow account with 91 complaints.
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How do I file a complaint against Nationwide Biweekly Administration, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Nationwide Biweekly Administration, Inc. respond to complaints on time?
Nationwide Biweekly Administration, Inc. has a 90.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.