Key Takeaways

  • 139 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, personal loan, or advance loan (79).
  • Timely response rate: 80.6%.
  • Consumer disputed rate: 0.0% of resolved complaints.
139 Total complaints
80.6% Timely response rate
0.0% Consumer disputed rate
Payday loan, title loan, personal loan, or advance loan Most common product

Complaints by Product

The following table shows how complaints against SoLo Funds Inc. break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, personal loan, or advance loan 79 56.8%
Money transfer, virtual currency, or money service 30 21.6%
Debt collection 14 10.1%
Checking or savings account 9 6.5%
Payday loan, title loan, or personal loan 7 5.0%

Most Common Issues

These are the specific issues consumers most frequently report about SoLo Funds Inc..

Charged fees or interest you didn't expect 21
Was approved for a loan, but didn't receive the money 13
Can't contact lender or servicer 9
Loan payment wasn't credited to your account 9
Can't stop withdrawals from your bank account 8
Trouble accessing funds in your mobile or digital wallet 8
Fraud or scam 7
Managing an account 6
Money was taken from your bank account on the wrong day or for the wrong amount 6
Problem with the payoff process at the end of the loan 6

Company Response Breakdown

When consumers file complaints, SoLo Funds Inc. responds in one of several ways. The breakdown below shows how SoLo Funds Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 113 81.3%
Closed with monetary relief 24 17.3%
Closed with non-monetary relief 1 0.7%
Untimely response 1 0.7%

Complaints by State

Top states where consumers have filed complaints against SoLo Funds Inc..

Your Rights

What to do if you have a complaint against SoLo Funds Inc.

  1. Contact SoLo Funds Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does SoLo Funds Inc. have?

    SoLo Funds Inc. has 139 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about SoLo Funds Inc.?

    The most common issue reported is Charged fees or interest you didn't expect with 21 complaints.

  • How do I file a complaint against SoLo Funds Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does SoLo Funds Inc. respond to complaints on time?

    SoLo Funds Inc. has a 80.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.