Squaretwo Financial Corporation Consumer Complaints
Squaretwo Financial Corporation has received 493 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 493 total complaints on file with the CFPB.
- Most complaints are about Debt collection (445).
- Timely response rate: 97.8%.
- Consumer disputed rate: 21.7% of resolved complaints.
Complaints by Product
The following table shows how complaints against Squaretwo Financial Corporation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 445 | 90.3% |
| Credit card | 15 | 3.0% |
| Credit reporting | 9 | 1.8% |
| Consumer Loan | 7 | 1.4% |
| Credit reporting, credit repair services, or other personal consumer reports | 6 | 1.2% |
| Bank account or service | 5 | 1.0% |
| Student loan | 5 | 1.0% |
| Payday loan | 1 | 0.2% |
Most Common Issues
These are the specific issues consumers most frequently report about Squaretwo Financial Corporation.
Company Response Breakdown
When consumers file complaints, Squaretwo Financial Corporation responds in one of several ways. The breakdown below shows how Squaretwo Financial Corporation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 356 | 72.2% |
| Closed with monetary relief | 72 | 14.6% |
| Closed with non-monetary relief | 52 | 10.5% |
| Untimely response | 10 | 2% |
| Closed | 3 | 0.6% |
Complaints by State
Top states where consumers have filed complaints against Squaretwo Financial Corporation.
| State | Complaints |
|---|---|
| California | 67 |
| Florida | 47 |
| New York | 45 |
| Texas | 40 |
| Georgia | 26 |
| Illinois | 21 |
| New Jersey | 21 |
| Pennsylvania | 18 |
| North Carolina | 16 |
| Washington | 16 |
| Michigan | 12 |
| Virginia | 12 |
| Arizona | 11 |
| Indiana | 9 |
| Maryland | 9 |
| Ohio | 8 |
| Colorado | 7 |
| Nebraska | 7 |
| Oregon | 7 |
| Tennessee | 7 |
Your Rights
What to do if you have a complaint against Squaretwo Financial Corporation
- Contact Squaretwo Financial Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Squaretwo Financial Corporation have?
Squaretwo Financial Corporation has 493 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Squaretwo Financial Corporation?
The most common issue reported is Cont'd attempts collect debt not owed with 172 complaints.
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How do I file a complaint against Squaretwo Financial Corporation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Squaretwo Financial Corporation respond to complaints on time?
Squaretwo Financial Corporation has a 97.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.