Utah System of Higher Education Consumer Complaints
Utah System of Higher Education has received 251 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 251 total complaints on file with the CFPB.
- Most complaints are about Student loan (190).
- Timely response rate: 93.6%.
- Consumer disputed rate: 6.9% of resolved complaints.
Complaints by Product
The following table shows how complaints against Utah System of Higher Education break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Student loan | 190 | 75.7% |
| Credit reporting, credit repair services, or other personal consumer reports | 39 | 15.5% |
| Debt collection | 22 | 8.8% |
Most Common Issues
These are the specific issues consumers most frequently report about Utah System of Higher Education.
Company Response Breakdown
When consumers file complaints, Utah System of Higher Education responds in one of several ways. The breakdown below shows how Utah System of Higher Education has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 233 | 92.8% |
| Closed | 10 | 4% |
| Closed with non-monetary relief | 7 | 2.8% |
| Closed with monetary relief | 1 | 0.4% |
Complaints by State
Top states where consumers have filed complaints against Utah System of Higher Education.
| State | Complaints |
|---|---|
| Utah | 38 |
| California | 31 |
| Texas | 22 |
| Florida | 12 |
| New York | 12 |
| Massachusetts | 10 |
| North Carolina | 10 |
| Arizona | 8 |
| Maryland | 8 |
| District of Columbia | 7 |
| Washington | 7 |
| Oregon | 6 |
| Colorado | 5 |
| Illinois | 5 |
| Tennessee | 5 |
| Virginia | 5 |
| Georgia | 4 |
| Minnesota | 4 |
| New Jersey | 4 |
| Idaho | 3 |
Your Rights
What to do if you have a complaint against Utah System of Higher Education
- Contact Utah System of Higher Education directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Utah System of Higher Education have?
Utah System of Higher Education has 251 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Utah System of Higher Education?
The most common issue reported is Dealing with my lender or servicer with 71 complaints.
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How do I file a complaint against Utah System of Higher Education?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Utah System of Higher Education respond to complaints on time?
Utah System of Higher Education has a 93.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.