Accurate Background Consumer Complaints
Accurate Background has received 271 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 271 total complaints on file with the CFPB.
- Most complaints are about Credit reporting, credit repair services, or other personal consumer reports (159).
- Timely response rate: 83.0%.
- Consumer disputed rate: 20.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Accurate Background break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 159 | 58.7% |
| Credit reporting or other personal consumer reports | 87 | 32.1% |
| Credit reporting | 24 | 8.9% |
| Consumer Loan | 1 | 0.4% |
Most Common Issues
These are the specific issues consumers most frequently report about Accurate Background.
Company Response Breakdown
When consumers file complaints, Accurate Background responds in one of several ways. The breakdown below shows how Accurate Background has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 153 | 56.5% |
| Closed with non-monetary relief | 116 | 42.8% |
| Closed | 1 | 0.4% |
| Untimely response | 1 | 0.4% |
Complaints by State
Top states where consumers have filed complaints against Accurate Background.
| State | Complaints |
|---|---|
| California | 48 |
| Texas | 16 |
| Pennsylvania | 14 |
| Florida | 13 |
| Georgia | 13 |
| North Carolina | 12 |
| Ohio | 12 |
| Washington | 11 |
| Illinois | 10 |
| Maryland | 10 |
| Michigan | 9 |
| New York | 9 |
| Arizona | 8 |
| Colorado | 7 |
| Alabama | 6 |
| Oregon | 6 |
| Tennessee | 6 |
| Indiana | 5 |
| Minnesota | 5 |
| New Jersey | 5 |
Your Rights
What to do if you have a complaint against Accurate Background
- Contact Accurate Background directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Accurate Background have?
Accurate Background has 271 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Accurate Background?
The most common issue reported is Incorrect information on your report with 164 complaints.
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How do I file a complaint against Accurate Background?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Accurate Background respond to complaints on time?
Accurate Background has a 83.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.