Key Takeaways

  • 299 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (269).
  • Timely response rate: 98.7%.
  • Consumer disputed rate: 33.3% of resolved complaints.
299 Total complaints
98.7% Timely response rate
33.3% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against American Accounts & Advisers, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 269 90.0%
Credit reporting, credit repair services, or other personal consumer reports 25 8.4%
Credit reporting or other personal consumer reports 2 0.7%
Student loan 2 0.7%
Payday loan, title loan, or personal loan 1 0.3%

Most Common Issues

These are the specific issues consumers most frequently report about American Accounts & Advisers, Inc..

Written notification about debt 129
Attempts to collect debt not owed 66
False statements or representation 20
Cont'd attempts collect debt not owed 17
Communication tactics 16
Incorrect information on your report 11
Disclosure verification of debt 9
Problem with a credit reporting company's investigation into an existing problem 9
Took or threatened to take negative or legal action 8
Improper use of your report 5

Company Response Breakdown

When consumers file complaints, American Accounts & Advisers, Inc. responds in one of several ways. The breakdown below shows how American Accounts & Advisers, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 287 96%
Closed 12 4%

Complaints by State

Top states where consumers have filed complaints against American Accounts & Advisers, Inc..

Your Rights

What to do if you have a complaint against American Accounts & Advisers, Inc.

  1. Contact American Accounts & Advisers, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does American Accounts & Advisers, Inc. have?

    American Accounts & Advisers, Inc. has 299 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about American Accounts & Advisers, Inc.?

    The most common issue reported is Written notification about debt with 129 complaints.

  • How do I file a complaint against American Accounts & Advisers, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does American Accounts & Advisers, Inc. respond to complaints on time?

    American Accounts & Advisers, Inc. has a 98.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.