Ava Finance, Inc Consumer Complaints
Ava Finance, Inc has received 845 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 845 total complaints on file with the CFPB.
- Most complaints are about Credit reporting or other personal consumer reports (573).
- Timely response rate: 94.4%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Ava Finance, Inc break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 573 | 67.8% |
| Debt collection | 165 | 19.5% |
| Credit card | 69 | 8.2% |
| Payday loan, title loan, personal loan, or advance loan | 17 | 2.0% |
| Debt or credit management | 11 | 1.3% |
| Checking or savings account | 9 | 1.1% |
| Money transfer, virtual currency, or money service | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Ava Finance, Inc.
Company Response Breakdown
When consumers file complaints, Ava Finance, Inc responds in one of several ways. The breakdown below shows how Ava Finance, Inc has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 837 | 99.1% |
| In progress | 5 | 0.6% |
| Closed with non-monetary relief | 3 | 0.4% |
Complaints by State
Top states where consumers have filed complaints against Ava Finance, Inc.
| State | Complaints |
|---|---|
| Texas | 130 |
| Florida | 119 |
| Georgia | 84 |
| California | 47 |
| Illinois | 43 |
| Pennsylvania | 39 |
| New York | 37 |
| South Carolina | 37 |
| Michigan | 31 |
| Ohio | 30 |
| Alabama | 28 |
| North Carolina | 26 |
| Mississippi | 19 |
| Maryland | 18 |
| Louisiana | 17 |
| Nevada | 17 |
| Arizona | 11 |
| Virginia | 10 |
| District of Columbia | 8 |
| Delaware | 8 |
Your Rights
What to do if you have a complaint against Ava Finance, Inc
- Contact Ava Finance, Inc directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Ava Finance, Inc have?
Ava Finance, Inc has 845 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Ava Finance, Inc?
The most common issue reported is Incorrect information on your report with 376 complaints.
-
How do I file a complaint against Ava Finance, Inc?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Ava Finance, Inc respond to complaints on time?
Ava Finance, Inc has a 94.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.