Certegy Holdings, LLC Consumer Complaints
Certegy Holdings, LLC has received 610 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 610 total complaints on file with the CFPB.
- Most complaints are about Credit reporting, credit repair services, or other personal consumer reports (183).
- Timely response rate: 100.0%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Certegy Holdings, LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 183 | 30.0% |
| Credit reporting or other personal consumer reports | 175 | 28.7% |
| Money transfer, virtual currency, or money service | 98 | 16.1% |
| Checking or savings account | 84 | 13.8% |
| Debt collection | 69 | 11.3% |
| Prepaid card | 1 | 0.2% |
Most Common Issues
These are the specific issues consumers most frequently report about Certegy Holdings, LLC.
Company Response Breakdown
When consumers file complaints, Certegy Holdings, LLC responds in one of several ways. The breakdown below shows how Certegy Holdings, LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 610 | 100% |
Complaints by State
Top states where consumers have filed complaints against Certegy Holdings, LLC.
| State | Complaints |
|---|---|
| Georgia | 61 |
| Florida | 56 |
| Texas | 51 |
| California | 49 |
| Minnesota | 27 |
| Tennessee | 23 |
| Michigan | 22 |
| Illinois | 20 |
| Ohio | 19 |
| Pennsylvania | 19 |
| Washington | 16 |
| Maryland | 15 |
| Alabama | 14 |
| Indiana | 13 |
| Kentucky | 13 |
| Mississippi | 13 |
| Colorado | 12 |
| North Carolina | 12 |
| Virginia | 12 |
| New York | 11 |
Your Rights
What to do if you have a complaint against Certegy Holdings, LLC
- Contact Certegy Holdings, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Certegy Holdings, LLC have?
Certegy Holdings, LLC has 610 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Certegy Holdings, LLC?
The most common issue reported is Incorrect information on your report with 160 complaints.
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How do I file a complaint against Certegy Holdings, LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Certegy Holdings, LLC respond to complaints on time?
Certegy Holdings, LLC has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.