Cng Financial Corporation Consumer Complaints
Cng Financial Corporation has received 2,521 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 2,521 total complaints on file with the CFPB.
- Most complaints are about Debt collection (1,252).
- Timely response rate: 96.0%.
- Consumer disputed rate: 14.4% of resolved complaints.
Complaints by Product
The following table shows how complaints against Cng Financial Corporation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 1,252 | 49.7% |
| Payday loan, title loan, or personal loan | 314 | 12.5% |
| Payday loan | 287 | 11.4% |
| Credit reporting or other personal consumer reports | 215 | 8.5% |
| Payday loan, title loan, personal loan, or advance loan | 171 | 6.8% |
| Credit reporting, credit repair services, or other personal consumer reports | 169 | 6.7% |
| Consumer Loan | 82 | 3.3% |
| Credit card | 7 | 0.3% |
| Money transfer, virtual currency, or money service | 6 | 0.2% |
| Bank account or service | 5 | 0.2% |
| Debt or credit management | 3 | 0.1% |
| Other financial service | 3 | 0.1% |
| Vehicle loan or lease | 3 | 0.1% |
| Credit reporting | 2 | 0.1% |
| Credit card or prepaid card | 1 | 0.0% |
| Money transfers | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Cng Financial Corporation.
Company Response Breakdown
When consumers file complaints, Cng Financial Corporation responds in one of several ways. The breakdown below shows how Cng Financial Corporation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 2,490 | 98.8% |
| Closed with monetary relief | 21 | 0.8% |
| Closed | 8 | 0.3% |
| In progress | 1 | 0% |
| Untimely response | 1 | 0% |
Complaints by State
Top states where consumers have filed complaints against Cng Financial Corporation.
| State | Complaints |
|---|---|
| California | 505 |
| Texas | 321 |
| Ohio | 202 |
| South Carolina | 202 |
| Michigan | 128 |
| Florida | 101 |
| Wisconsin | 95 |
| Alabama | 84 |
| Missouri | 83 |
| Virginia | 75 |
| Arizona | 69 |
| Illinois | 65 |
| Oklahoma | 57 |
| North Carolina | 44 |
| Georgia | 38 |
| Indiana | 37 |
| New Mexico | 35 |
| Pennsylvania | 29 |
| Delaware | 28 |
| Tennessee | 27 |
Your Rights
What to do if you have a complaint against Cng Financial Corporation
- Contact Cng Financial Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Cng Financial Corporation have?
Cng Financial Corporation has 2,521 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Cng Financial Corporation?
The most common issue reported is Attempts to collect debt not owed with 282 complaints.
-
How do I file a complaint against Cng Financial Corporation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Cng Financial Corporation respond to complaints on time?
Cng Financial Corporation has a 96.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.