Collection Bureau of America Ltd. Consumer Complaints
Collection Bureau of America Ltd. has received 866 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 866 total complaints on file with the CFPB.
- Most complaints are about Debt collection (752).
- Timely response rate: 80.5%.
- Consumer disputed rate: 23.9% of resolved complaints.
Complaints by Product
The following table shows how complaints against Collection Bureau of America Ltd. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 752 | 86.8% |
| Credit reporting, credit repair services, or other personal consumer reports | 67 | 7.7% |
| Credit reporting or other personal consumer reports | 41 | 4.7% |
| Credit reporting | 5 | 0.6% |
| Payday loan, title loan, or personal loan | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Collection Bureau of America Ltd..
Company Response Breakdown
When consumers file complaints, Collection Bureau of America Ltd. responds in one of several ways. The breakdown below shows how Collection Bureau of America Ltd. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 788 | 91% |
| Closed | 55 | 6.4% |
| Closed with non-monetary relief | 18 | 2.1% |
| In progress | 3 | 0.3% |
| Closed with monetary relief | 1 | 0.1% |
| Untimely response | 1 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Collection Bureau of America Ltd..
| State | Complaints |
|---|---|
| California | 374 |
| Texas | 75 |
| Florida | 48 |
| Georgia | 41 |
| Arizona | 37 |
| New York | 28 |
| Nevada | 17 |
| Washington | 17 |
| Illinois | 16 |
| Tennessee | 15 |
| Maryland | 14 |
| North Carolina | 14 |
| Pennsylvania | 14 |
| Ohio | 12 |
| New Jersey | 11 |
| South Carolina | 11 |
| Louisiana | 9 |
| Missouri | 9 |
| Oregon | 9 |
| Colorado | 8 |
Your Rights
What to do if you have a complaint against Collection Bureau of America Ltd.
- Contact Collection Bureau of America Ltd. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Collection Bureau of America Ltd. have?
Collection Bureau of America Ltd. has 866 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Collection Bureau of America Ltd.?
The most common issue reported is Attempts to collect debt not owed with 300 complaints.
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How do I file a complaint against Collection Bureau of America Ltd.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Collection Bureau of America Ltd. respond to complaints on time?
Collection Bureau of America Ltd. has a 80.5% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.