Key Takeaways

  • 138 total complaints on file with the CFPB.
  • Most complaints are about Student loan (58).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 10.0% of resolved complaints.
138 Total complaints
100.0% Timely response rate
10.0% Consumer disputed rate
Student loan Most common product

Complaints by Product

The following table shows how complaints against College Foundation, Inc. break down by financial product category.

Product Complaints % of Total
Student loan 58 42.0%
Credit reporting, credit repair services, or other personal consumer reports 38 27.5%
Debt collection 28 20.3%
Credit reporting or other personal consumer reports 11 8.0%
Credit card or prepaid card 1 0.7%
Credit reporting 1 0.7%
Payday loan, title loan, or personal loan 1 0.7%

Most Common Issues

These are the specific issues consumers most frequently report about College Foundation, Inc..

Incorrect information on your report 40
Dealing with your lender or servicer 24
Took or threatened to take negative or legal action 21
Problem with a credit reporting company's investigation into an existing problem 18
Dealing with my lender or servicer 8
Improper use of your report 8
Attempts to collect debt not owed 5
Struggling to repay your loan 5
Problem when making payments 2
Problem with a company's investigation into an existing problem 2

Company Response Breakdown

When consumers file complaints, College Foundation, Inc. responds in one of several ways. The breakdown below shows how College Foundation, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 135 97.8%
Closed with non-monetary relief 3 2.2%

Complaints by State

Top states where consumers have filed complaints against College Foundation, Inc..

Your Rights

What to do if you have a complaint against College Foundation, Inc.

  1. Contact College Foundation, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does College Foundation, Inc. have?

    College Foundation, Inc. has 138 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about College Foundation, Inc.?

    The most common issue reported is Incorrect information on your report with 40 complaints.

  • How do I file a complaint against College Foundation, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does College Foundation, Inc. respond to complaints on time?

    College Foundation, Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.