Mortgage Complaints in Connecticut
Connecticut consumers have filed 5,766 complaints about mortgage with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 5,766 mortgage complaints from Connecticut.
- Bank of America, National Association has the most complaints (661).
- Most common issue: Trouble during payment process.
5,766 Total mortgage complaints
30 Companies involved
17 Distinct issues
Top Companies for Mortgage in Connecticut
| Company | Complaints | % of Total |
|---|---|---|
| Bank of America, National Association | 661 | 11.5% |
| Wells Fargo & Company | 615 | 10.7% |
| Ocwen Financial Corporation | 480 | 8.3% |
| JPMorgan Chase & Co. | 403 | 7.0% |
| Shellpoint Partners, LLC | 218 | 3.8% |
| Nationstar Mortgage LLC | 197 | 3.4% |
| Mr. Cooper Group Inc. | 186 | 3.2% |
| Ditech Financial LLC | 165 | 2.9% |
| Select Portfolio Servicing, Inc. | 158 | 2.7% |
| Citibank, N.A. | 156 | 2.7% |
| Citizens Financial Group, Inc. | 108 | 1.9% |
| Specialized Loan Servicing Holdings LLC | 106 | 1.8% |
| Webster Bank, National Association | 105 | 1.8% |
| TD Bank US Holding Company | 101 | 1.8% |
| M&t Bank Corporation | 99 | 1.7% |
| U.S. Bancorp | 87 | 1.5% |
| Carrington Mortgage Services, LLC | 80 | 1.4% |
| Keycorp | 76 | 1.3% |
| Freedom Mortgage Company | 72 | 1.2% |
| Rocket Mortgage, LLC | 72 | 1.2% |
Common Issues
How Companies Respond
Breakdown of how companies respond to mortgage complaints from Connecticut.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 5,015 | 87% |
| Closed with non-monetary relief | 277 | 4.8% |
| Closed with monetary relief | 209 | 3.6% |
| Closed without relief | 141 | 2.4% |
| Closed | 84 | 1.5% |
| Closed with relief | 22 | 0.4% |
| Untimely response | 10 | 0.2% |
| In progress | 8 | 0.1% |
Frequently Asked Questions
-
How many Mortgage complaints have been filed in Connecticut?
5,766 complaints about mortgage have been filed from Connecticut.
-
Which company gets the most mortgage complaints in Connecticut?
Bank of America, National Association leads with 661 mortgage complaints in Connecticut.
-
What is the most common issue with mortgage in Connecticut?
The most frequently reported issue is Trouble during payment process with 1,535 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.