Key Takeaways

  • 632 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, personal loan, or advance loan (235).
  • Timely response rate: 99.5%.
  • Consumer disputed rate: 0.0% of resolved complaints.
632 Total complaints
99.5% Timely response rate
0.0% Consumer disputed rate
Payday loan, title loan, personal loan, or advance loan Most common product

Complaints by Product

The following table shows how complaints against Credit Fresh Holdings Inc break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, personal loan, or advance loan 235 37.2%
Debt collection 213 33.7%
Credit reporting or other personal consumer reports 141 22.3%
Payday loan, title loan, or personal loan 23 3.6%
Credit card 8 1.3%
Credit reporting, credit repair services, or other personal consumer reports 8 1.3%
Money transfer, virtual currency, or money service 2 0.3%
Debt or credit management 1 0.2%
Mortgage 1 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Credit Fresh Holdings Inc.

Charged fees or interest you didn't expect 148
Incorrect information on your report 100
Took or threatened to take negative or legal action 78
Attempts to collect debt not owed 38
Problem with a company's investigation into an existing problem 35
Struggling to pay your loan 35
Communication tactics 33
Written notification about debt 25
Improper use of your report 21
Problem when making payments 21

Company Response Breakdown

When consumers file complaints, Credit Fresh Holdings Inc responds in one of several ways. The breakdown below shows how Credit Fresh Holdings Inc has resolved complaints.

Response Count Percentage
Closed with explanation 632 100%

Complaints by State

Top states where consumers have filed complaints against Credit Fresh Holdings Inc.

Your Rights

What to do if you have a complaint against Credit Fresh Holdings Inc

  1. Contact Credit Fresh Holdings Inc directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Credit Fresh Holdings Inc have?

    Credit Fresh Holdings Inc has 632 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Credit Fresh Holdings Inc?

    The most common issue reported is Charged fees or interest you didn't expect with 148 complaints.

  • How do I file a complaint against Credit Fresh Holdings Inc?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Credit Fresh Holdings Inc respond to complaints on time?

    Credit Fresh Holdings Inc has a 99.5% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.