Key Takeaways

  • 646 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (553).
  • Timely response rate: 98.9%.
  • Consumer disputed rate: 25.6% of resolved complaints.
646 Total complaints
98.9% Timely response rate
25.6% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Crown Asset Management, LLC, Duluth, GA Branch break down by financial product category.

Product Complaints % of Total
Debt collection 553 85.6%
Credit reporting or other personal consumer reports 49 7.6%
Credit card 8 1.2%
Credit reporting, credit repair services, or other personal consumer reports 8 1.2%
Payday loan, title loan, personal loan, or advance loan 8 1.2%
Debt or credit management 7 1.1%
Credit card or prepaid card 6 0.9%
Consumer Loan 2 0.3%
Vehicle loan or lease 2 0.3%
Credit reporting 1 0.2%
Mortgage 1 0.2%
Payday loan, title loan, or personal loan 1 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Crown Asset Management, LLC, Duluth, GA Branch.

Took or threatened to take negative or legal action 156
Attempts to collect debt not owed 155
Written notification about debt 104
False statements or representation 63
Incorrect information on your report 30
Communication tactics 28
Improper use of your report 18
Disclosure verification of debt 14
Threatened to contact someone or share information improperly 12
Cont'd attempts collect debt not owed 9

Company Response Breakdown

When consumers file complaints, Crown Asset Management, LLC, Duluth, GA Branch responds in one of several ways. The breakdown below shows how Crown Asset Management, LLC, Duluth, GA Branch has resolved complaints.

Response Count Percentage
Closed with explanation 622 96.3%
Closed 22 3.4%
In progress 2 0.3%

Complaints by State

Top states where consumers have filed complaints against Crown Asset Management, LLC, Duluth, GA Branch.

Your Rights

What to do if you have a complaint against Crown Asset Management, LLC, Duluth, GA Branch

  1. Contact Crown Asset Management, LLC, Duluth, GA Branch directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Crown Asset Management, LLC, Duluth, GA Branch have?

    Crown Asset Management, LLC, Duluth, GA Branch has 646 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Crown Asset Management, LLC, Duluth, GA Branch?

    The most common issue reported is Took or threatened to take negative or legal action with 156 complaints.

  • How do I file a complaint against Crown Asset Management, LLC, Duluth, GA Branch?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Crown Asset Management, LLC, Duluth, GA Branch respond to complaints on time?

    Crown Asset Management, LLC, Duluth, GA Branch has a 98.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.