Key Takeaways

  • 157 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (141).
  • Timely response rate: 98.1%.
  • Consumer disputed rate: 16.7% of resolved complaints.
157 Total complaints
98.1% Timely response rate
16.7% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against FMS Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 141 89.8%
Credit reporting, credit repair services, or other personal consumer reports 6 3.8%
Credit card 4 2.5%
Credit reporting or other personal consumer reports 2 1.3%
Consumer Loan 1 0.6%
Credit card or prepaid card 1 0.6%
Credit reporting 1 0.6%
Student loan 1 0.6%

Most Common Issues

These are the specific issues consumers most frequently report about FMS Inc..

Cont'd attempts collect debt not owed 39
Attempts to collect debt not owed 29
Communication tactics 26
Written notification about debt 16
Disclosure verification of debt 11
False statements or representation 10
Incorrect information on your report 6
Improper contact or sharing of info 3
Took or threatened to take negative or legal action 3
Electronic communications 2

Company Response Breakdown

When consumers file complaints, FMS Inc. responds in one of several ways. The breakdown below shows how FMS Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 149 94.9%
Closed 8 5.1%

Complaints by State

Top states where consumers have filed complaints against FMS Inc..

Your Rights

What to do if you have a complaint against FMS Inc.

  1. Contact FMS Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does FMS Inc. have?

    FMS Inc. has 157 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about FMS Inc.?

    The most common issue reported is Cont'd attempts collect debt not owed with 39 complaints.

  • How do I file a complaint against FMS Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does FMS Inc. respond to complaints on time?

    FMS Inc. has a 98.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.