Key Takeaways

  • 134 total complaints on file with the CFPB.
  • Most complaints are about Student loan (94).
  • Timely response rate: 95.5%.
  • Consumer disputed rate: 9.1% of resolved complaints.
134 Total complaints
95.5% Timely response rate
9.1% Consumer disputed rate
Student loan Most common product

Complaints by Product

The following table shows how complaints against Granite State Management & Resources break down by financial product category.

Product Complaints % of Total
Student loan 94 70.1%
Credit reporting, credit repair services, or other personal consumer reports 27 20.1%
Debt collection 13 9.7%

Most Common Issues

These are the specific issues consumers most frequently report about Granite State Management & Resources.

Dealing with your lender or servicer 30
Dealing with my lender or servicer 26
Incorrect information on your report 21
Problem with a credit reporting company's investigation into an existing problem 14
Struggling to repay your loan 10
Repaying your loan 9
Can't repay my loan 7
Attempts to collect debt not owed 5
Communication tactics 3
Written notification about debt 3

Company Response Breakdown

When consumers file complaints, Granite State Management & Resources responds in one of several ways. The breakdown below shows how Granite State Management & Resources has resolved complaints.

Response Count Percentage
Closed with explanation 125 93.3%
Closed with monetary relief 4 3%
Closed with non-monetary relief 4 3%
Untimely response 1 0.7%

Complaints by State

Top states where consumers have filed complaints against Granite State Management & Resources.

Your Rights

What to do if you have a complaint against Granite State Management & Resources

  1. Contact Granite State Management & Resources directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Granite State Management & Resources have?

    Granite State Management & Resources has 134 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Granite State Management & Resources?

    The most common issue reported is Dealing with your lender or servicer with 30 complaints.

  • How do I file a complaint against Granite State Management & Resources?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Granite State Management & Resources respond to complaints on time?

    Granite State Management & Resources has a 95.5% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.