Key Takeaways

  • 553 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (455).
  • Timely response rate: 99.5%.
  • Consumer disputed rate: 19.4% of resolved complaints.
553 Total complaints
99.5% Timely response rate
19.4% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Merchants and Medical Credit Corporation, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 455 82.3%
Credit reporting, credit repair services, or other personal consumer reports 53 9.6%
Credit reporting or other personal consumer reports 38 6.9%
Student loan 4 0.7%
Credit reporting 1 0.2%
Debt or credit management 1 0.2%
Mortgage 1 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Merchants and Medical Credit Corporation, Inc..

Attempts to collect debt not owed 191
Written notification about debt 80
False statements or representation 54
Incorrect information on your report 41
Communication tactics 35
Took or threatened to take negative or legal action 35
Cont'd attempts collect debt not owed 28
Improper use of your report 25
Problem with a credit reporting company's investigation into an existing problem 20
Disclosure verification of debt 17

Company Response Breakdown

When consumers file complaints, Merchants and Medical Credit Corporation, Inc. responds in one of several ways. The breakdown below shows how Merchants and Medical Credit Corporation, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 362 65.5%
Closed with non-monetary relief 190 34.4%
Closed with monetary relief 1 0.2%

Complaints by State

Top states where consumers have filed complaints against Merchants and Medical Credit Corporation, Inc..

Your Rights

What to do if you have a complaint against Merchants and Medical Credit Corporation, Inc.

  1. Contact Merchants and Medical Credit Corporation, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Merchants and Medical Credit Corporation, Inc. have?

    Merchants and Medical Credit Corporation, Inc. has 553 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Merchants and Medical Credit Corporation, Inc.?

    The most common issue reported is Attempts to collect debt not owed with 191 complaints.

  • How do I file a complaint against Merchants and Medical Credit Corporation, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Merchants and Medical Credit Corporation, Inc. respond to complaints on time?

    Merchants and Medical Credit Corporation, Inc. has a 99.5% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.