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MIB Group, Inc. Consumer Complaints

MIB Group, Inc. has received 458 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.

Data last updated: Apr 16, 2026

Key Takeaways

  • 458 total complaints on file with the CFPB.
  • Most complaints are about Credit reporting or other personal consumer reports (374).
  • Timely response rate: 99.1%.
  • Consumer disputed rate: 15.4% of resolved complaints.
458 Total complaints
99.1% Timely response rate
15.4% Consumer disputed rate
Credit reporting or other personal consumer reports Most common product

Complaints by Product

The following table shows how complaints against MIB Group, Inc. break down by financial product category.

Product Complaints % of Total
Credit reporting or other personal consumer reports 374 81.7%
Credit reporting, credit repair services, or other personal consumer reports 56 12.2%
Credit reporting 23 5.0%
Debt collection 3 0.7%
Bank account or service 2 0.4%

Most Common Issues

These are the specific issues consumers most frequently report about MIB Group, Inc..

Problem with fraud alerts or security freezes 216
Incorrect information on your report 78
Unable to get your credit report or credit score 48
Improper use of your report 39
Problem with a company's investigation into an existing problem 31
Incorrect information on credit report 22
Problem with a company's investigation into an existing issue 14
Problem with a credit reporting company's investigation into an existing problem 4
Account opening, closing, or management 2
Communication tactics 1

Company Response Breakdown

When consumers file complaints, MIB Group, Inc. responds in one of several ways. The breakdown below shows how MIB Group, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 458 100%

Complaints by State

Top states where consumers have filed complaints against MIB Group, Inc..

State Complaints
Georgia 79
Illinois 70
Texas 40
Florida 37
Massachusetts 26
New York 23
California 19
Indiana 18
Maryland 14
South Carolina 14
Pennsylvania 13
New Jersey 12
Tennessee 12
Ohio 9
PR 8
Nevada 6
Louisiana 5
West Virginia 5
Virginia 4
Washington 4

Your Rights

What to do if you have a complaint against MIB Group, Inc.

  1. Contact MIB Group, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does MIB Group, Inc. have?

    MIB Group, Inc. has 458 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about MIB Group, Inc.?

    The most common issue reported is Problem with fraud alerts or security freezes with 216 complaints.

  • How do I file a complaint against MIB Group, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does MIB Group, Inc. respond to complaints on time?

    MIB Group, Inc. has a 99.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice. The information on this site is not a substitute for consultation with a licensed attorney. Laws vary by jurisdiction and change frequently. Always verify information with official sources and consult a qualified attorney for advice about your specific situation.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.