Mortgage Complaints in New Jersey
New Jersey consumers have filed 19,791 complaints about mortgage with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Apr 16, 2026Key Takeaways
- 19,791 mortgage complaints from New Jersey.
- Wells Fargo & Company has the most complaints (2,955).
- Most common issue: Loan modification,collection,foreclosure.
19,791 Total mortgage complaints
30 Companies involved
18 Distinct issues
Top Companies for Mortgage in New Jersey
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 2,955 | 14.9% |
| Bank of America, National Association | 2,035 | 10.3% |
| Ocwen Financial Corporation | 1,741 | 8.8% |
| JPMorgan Chase & Co. | 1,058 | 5.3% |
| Nationstar Mortgage LLC | 811 | 4.1% |
| Ditech Financial LLC | 605 | 3.1% |
| Shellpoint Partners, LLC | 605 | 3.1% |
| Mr. Cooper Group Inc. | 580 | 2.9% |
| Select Portfolio Servicing, Inc. | 572 | 2.9% |
| PNC Bank N.A. | 460 | 2.3% |
| Citibank, N.A. | 450 | 2.3% |
| TD Bank US Holding Company | 351 | 1.8% |
| Specialized Loan Servicing Holdings LLC | 328 | 1.7% |
| M&t Bank Corporation | 310 | 1.6% |
| LoanCare, LLC | 290 | 1.5% |
| Freedom Mortgage Company | 263 | 1.3% |
| Caliber Home Loans, Inc. | 250 | 1.3% |
| Carrington Mortgage Services, LLC | 242 | 1.2% |
| Seterus, Inc. | 222 | 1.1% |
| Rocket Mortgage, LLC | 220 | 1.1% |
Common Issues
How Companies Respond
Breakdown of how companies respond to mortgage complaints from New Jersey.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 17,498 | 88.4% |
| Closed with non-monetary relief | 931 | 4.7% |
| Closed with monetary relief | 522 | 2.6% |
| Closed without relief | 400 | 2% |
| Closed | 301 | 1.5% |
| Closed with relief | 57 | 0.3% |
| In progress | 41 | 0.2% |
| Untimely response | 41 | 0.2% |
Frequently Asked Questions
-
How many Mortgage complaints have been filed in New Jersey?
19,791 complaints about mortgage have been filed from New Jersey.
-
Which company gets the most mortgage complaints in New Jersey?
Wells Fargo & Company leads with 2,955 mortgage complaints in New Jersey.
-
What is the most common issue with mortgage in New Jersey?
The most frequently reported issue is Loan modification,collection,foreclosure with 5,231 complaints.
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The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.