Northland Group Inc Consumer Complaints
Northland Group Inc has received 453 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 453 total complaints on file with the CFPB.
- Most complaints are about Debt collection (415).
- Timely response rate: 99.8%.
- Consumer disputed rate: 9.7% of resolved complaints.
Complaints by Product
The following table shows how complaints against Northland Group Inc break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 415 | 91.6% |
| Credit reporting, credit repair services, or other personal consumer reports | 11 | 2.4% |
| Credit card | 10 | 2.2% |
| Student loan | 9 | 2.0% |
| Bank account or service | 2 | 0.4% |
| Mortgage | 2 | 0.4% |
| Consumer Loan | 1 | 0.2% |
| Credit card or prepaid card | 1 | 0.2% |
| Credit reporting | 1 | 0.2% |
| Vehicle loan or lease | 1 | 0.2% |
Most Common Issues
These are the specific issues consumers most frequently report about Northland Group Inc.
Company Response Breakdown
When consumers file complaints, Northland Group Inc responds in one of several ways. The breakdown below shows how Northland Group Inc has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with non-monetary relief | 261 | 57.6% |
| Closed with explanation | 188 | 41.5% |
| Closed | 3 | 0.7% |
| Closed with monetary relief | 1 | 0.2% |
Complaints by State
Top states where consumers have filed complaints against Northland Group Inc.
| State | Complaints |
|---|---|
| California | 62 |
| Florida | 44 |
| New York | 44 |
| Texas | 39 |
| Georgia | 21 |
| New Jersey | 18 |
| Pennsylvania | 17 |
| Illinois | 14 |
| Ohio | 14 |
| Virginia | 14 |
| Arizona | 12 |
| Massachusetts | 11 |
| Washington | 10 |
| Colorado | 9 |
| Maryland | 9 |
| Nevada | 8 |
| South Carolina | 8 |
| Tennessee | 8 |
| Michigan | 7 |
| Oregon | 7 |
Your Rights
What to do if you have a complaint against Northland Group Inc
- Contact Northland Group Inc directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Northland Group Inc have?
Northland Group Inc has 453 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Northland Group Inc?
The most common issue reported is Cont'd attempts collect debt not owed with 155 complaints.
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How do I file a complaint against Northland Group Inc?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Northland Group Inc respond to complaints on time?
Northland Group Inc has a 99.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.