Key Takeaways

  • 195 total complaints on file with the CFPB.
  • Most complaints are about Student loan (112).
  • Timely response rate: 98.5%.
  • Consumer disputed rate: 14.3% of resolved complaints.
195 Total complaints
98.5% Timely response rate
14.3% Consumer disputed rate
Student loan Most common product

Complaints by Product

The following table shows how complaints against Oklahoma Student Loan Authority break down by financial product category.

Product Complaints % of Total
Student loan 112 57.4%
Credit reporting, credit repair services, or other personal consumer reports 62 31.8%
Debt collection 11 5.6%
Credit reporting or other personal consumer reports 8 4.1%
Credit card or prepaid card 1 0.5%
Payday loan, title loan, or personal loan 1 0.5%

Most Common Issues

These are the specific issues consumers most frequently report about Oklahoma Student Loan Authority.

Dealing with your lender or servicer 63
Incorrect information on your report 57
Improper use of your report 27
Problem with a credit reporting company's investigation into an existing problem 13
Struggling to repay your loan 9
Attempts to collect debt not owed 8
Dealing with my lender or servicer 5
Credit monitoring or identity theft protection services 4
Getting a loan 3
Can't repay my loan 2

Company Response Breakdown

When consumers file complaints, Oklahoma Student Loan Authority responds in one of several ways. The breakdown below shows how Oklahoma Student Loan Authority has resolved complaints.

Response Count Percentage
Closed with explanation 194 99.5%
Closed 1 0.5%

Complaints by State

Top states where consumers have filed complaints against Oklahoma Student Loan Authority.

Your Rights

What to do if you have a complaint against Oklahoma Student Loan Authority

  1. Contact Oklahoma Student Loan Authority directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Oklahoma Student Loan Authority have?

    Oklahoma Student Loan Authority has 195 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Oklahoma Student Loan Authority?

    The most common issue reported is Dealing with your lender or servicer with 63 complaints.

  • How do I file a complaint against Oklahoma Student Loan Authority?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Oklahoma Student Loan Authority respond to complaints on time?

    Oklahoma Student Loan Authority has a 98.5% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.