Key Takeaways

  • 1,778 total complaints on file with the CFPB.
  • Most complaints are about Credit reporting or other personal consumer reports (612).
  • Timely response rate: 99.2%.
  • Consumer disputed rate: 6.3% of resolved complaints.
1,778 Total complaints
99.2% Timely response rate
6.3% Consumer disputed rate
Credit reporting or other personal consumer reports Most common product

Complaints by Product

The following table shows how complaints against Opportunity Financial, LLC break down by financial product category.

Product Complaints % of Total
Credit reporting or other personal consumer reports 612 34.4%
Debt collection 509 28.6%
Payday loan, title loan, personal loan, or advance loan 335 18.8%
Payday loan, title loan, or personal loan 151 8.5%
Credit reporting, credit repair services, or other personal consumer reports 129 7.3%
Credit card 11 0.6%
Credit card or prepaid card 11 0.6%
Consumer Loan 9 0.5%
Payday loan 5 0.3%
Debt or credit management 3 0.2%
Checking or savings account 2 0.1%
Student loan 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about Opportunity Financial, LLC.

Incorrect information on your report 460
Charged fees or interest you didn't expect 181
Attempts to collect debt not owed 176
Improper use of your report 175
Problem with a company's investigation into an existing problem 154
Took or threatened to take negative or legal action 147
Struggling to pay your loan 96
False statements or representation 84
Written notification about debt 77
Problem when making payments 30

Company Response Breakdown

When consumers file complaints, Opportunity Financial, LLC responds in one of several ways. The breakdown below shows how Opportunity Financial, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 1,766 99.3%
Closed with non-monetary relief 10 0.6%
Closed 2 0.1%

Complaints by State

Top states where consumers have filed complaints against Opportunity Financial, LLC.

Your Rights

What to do if you have a complaint against Opportunity Financial, LLC

  1. Contact Opportunity Financial, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Opportunity Financial, LLC have?

    Opportunity Financial, LLC has 1,778 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Opportunity Financial, LLC?

    The most common issue reported is Incorrect information on your report with 460 complaints.

  • How do I file a complaint against Opportunity Financial, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Opportunity Financial, LLC respond to complaints on time?

    Opportunity Financial, LLC has a 99.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.