Key Takeaways

  • 995 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (314).
  • Timely response rate: 99.0%.
  • Consumer disputed rate: 15.8% of resolved complaints.
995 Total complaints
99.0% Timely response rate
15.8% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Rfna, LP break down by financial product category.

Product Complaints % of Total
Debt collection 314 31.6%
Credit reporting or other personal consumer reports 250 25.1%
Payday loan, title loan, or personal loan 127 12.8%
Payday loan, title loan, personal loan, or advance loan 124 12.5%
Credit reporting, credit repair services, or other personal consumer reports 116 11.7%
Consumer Loan 46 4.6%
Vehicle loan or lease 8 0.8%
Payday loan 3 0.3%
Checking or savings account 2 0.2%
Debt or credit management 2 0.2%
Bank account or service 1 0.1%
Credit card 1 0.1%
Credit card or prepaid card 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about Rfna, LP.

Incorrect information on your report 231
Attempts to collect debt not owed 109
Improper use of your report 99
Struggling to pay your loan 62
Took or threatened to take negative or legal action 57
Charged fees or interest you didn't expect 53
Problem with a company's investigation into an existing problem 50
Problem when making payments 47
Communication tactics 43
Written notification about debt 39

Company Response Breakdown

When consumers file complaints, Rfna, LP responds in one of several ways. The breakdown below shows how Rfna, LP has resolved complaints.

Response Count Percentage
Closed with explanation 849 85.3%
Closed with non-monetary relief 113 11.4%
Closed with monetary relief 31 3.1%
In progress 2 0.2%

Complaints by State

Top states where consumers have filed complaints against Rfna, LP.

Your Rights

What to do if you have a complaint against Rfna, LP

  1. Contact Rfna, LP directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Rfna, LP have?

    Rfna, LP has 995 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Rfna, LP?

    The most common issue reported is Incorrect information on your report with 231 complaints.

  • How do I file a complaint against Rfna, LP?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Rfna, LP respond to complaints on time?

    Rfna, LP has a 99.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.