Solar Mosaic LLC Consumer Complaints
Solar Mosaic LLC has received 930 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 930 total complaints on file with the CFPB.
- Most complaints are about Payday loan, title loan, personal loan, or advance loan (400).
- Timely response rate: 72.0%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Solar Mosaic LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 400 | 43.0% |
| Debt collection | 177 | 19.0% |
| Credit reporting or other personal consumer reports | 129 | 13.9% |
| Payday loan, title loan, or personal loan | 95 | 10.2% |
| Mortgage | 90 | 9.7% |
| Credit reporting, credit repair services, or other personal consumer reports | 25 | 2.7% |
| Checking or savings account | 5 | 0.5% |
| Credit card | 4 | 0.4% |
| Money transfer, virtual currency, or money service | 3 | 0.3% |
| Debt or credit management | 2 | 0.2% |
Most Common Issues
These are the specific issues consumers most frequently report about Solar Mosaic LLC.
Company Response Breakdown
When consumers file complaints, Solar Mosaic LLC responds in one of several ways. The breakdown below shows how Solar Mosaic LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 901 | 96.9% |
| Untimely response | 21 | 2.3% |
| Closed with non-monetary relief | 6 | 0.6% |
| Closed with monetary relief | 2 | 0.2% |
Complaints by State
Top states where consumers have filed complaints against Solar Mosaic LLC.
| State | Complaints |
|---|---|
| California | 221 |
| Texas | 141 |
| Florida | 133 |
| New York | 46 |
| Georgia | 44 |
| Arizona | 27 |
| Arkansas | 25 |
| Colorado | 22 |
| Virginia | 21 |
| Washington | 19 |
| Maryland | 16 |
| Pennsylvania | 16 |
| South Carolina | 15 |
| North Carolina | 14 |
| Connecticut | 13 |
| New Jersey | 13 |
| Idaho | 12 |
| Illinois | 10 |
| New Mexico | 10 |
| Oregon | 10 |
Your Rights
What to do if you have a complaint against Solar Mosaic LLC
- Contact Solar Mosaic LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Solar Mosaic LLC have?
Solar Mosaic LLC has 930 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Solar Mosaic LLC?
The most common issue reported is Charged fees or interest you didn't expect with 119 complaints.
-
How do I file a complaint against Solar Mosaic LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Solar Mosaic LLC respond to complaints on time?
Solar Mosaic LLC has a 72.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.