Stellar Recovery, Inc. Consumer Complaints
Stellar Recovery, Inc. has received 1,214 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 1,214 total complaints on file with the CFPB.
- Most complaints are about Debt collection (1,162).
- Timely response rate: 99.4%.
- Consumer disputed rate: 18.9% of resolved complaints.
Complaints by Product
The following table shows how complaints against Stellar Recovery, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 1,162 | 95.7% |
| Credit reporting, credit repair services, or other personal consumer reports | 25 | 2.1% |
| Credit reporting | 22 | 1.8% |
| Consumer Loan | 3 | 0.2% |
| Payday loan | 2 | 0.2% |
Most Common Issues
These are the specific issues consumers most frequently report about Stellar Recovery, Inc..
Company Response Breakdown
When consumers file complaints, Stellar Recovery, Inc. responds in one of several ways. The breakdown below shows how Stellar Recovery, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,205 | 99.3% |
| Closed | 7 | 0.6% |
| Closed with monetary relief | 1 | 0.1% |
| Untimely response | 1 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Stellar Recovery, Inc..
| State | Complaints |
|---|---|
| California | 153 |
| Florida | 112 |
| Texas | 98 |
| Georgia | 82 |
| Arizona | 64 |
| Illinois | 55 |
| Michigan | 55 |
| Colorado | 47 |
| Washington | 41 |
| Tennessee | 37 |
| Maryland | 33 |
| New York | 30 |
| Virginia | 28 |
| North Carolina | 27 |
| Oregon | 27 |
| Indiana | 24 |
| Ohio | 23 |
| Pennsylvania | 23 |
| Massachusetts | 21 |
| Minnesota | 17 |
Your Rights
What to do if you have a complaint against Stellar Recovery, Inc.
- Contact Stellar Recovery, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Stellar Recovery, Inc. have?
Stellar Recovery, Inc. has 1,214 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Stellar Recovery, Inc.?
The most common issue reported is Cont'd attempts collect debt not owed with 607 complaints.
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How do I file a complaint against Stellar Recovery, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Stellar Recovery, Inc. respond to complaints on time?
Stellar Recovery, Inc. has a 99.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.