Sterling Infosystems Inc. Consumer Complaints
Sterling Infosystems Inc. has received 547 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 547 total complaints on file with the CFPB.
- Most complaints are about Credit reporting, credit repair services, or other personal consumer reports (294).
- Timely response rate: 98.2%.
- Consumer disputed rate: 14.3% of resolved complaints.
Complaints by Product
The following table shows how complaints against Sterling Infosystems Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 294 | 53.7% |
| Credit reporting or other personal consumer reports | 186 | 34.0% |
| Credit reporting | 59 | 10.8% |
| Bank account or service | 2 | 0.4% |
| Debt collection | 2 | 0.4% |
| Checking or savings account | 1 | 0.2% |
| Money transfer, virtual currency, or money service | 1 | 0.2% |
| Other financial service | 1 | 0.2% |
| Vehicle loan or lease | 1 | 0.2% |
Most Common Issues
These are the specific issues consumers most frequently report about Sterling Infosystems Inc..
Company Response Breakdown
When consumers file complaints, Sterling Infosystems Inc. responds in one of several ways. The breakdown below shows how Sterling Infosystems Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 545 | 99.6% |
| Closed | 1 | 0.2% |
| Untimely response | 1 | 0.2% |
Complaints by State
Top states where consumers have filed complaints against Sterling Infosystems Inc..
| State | Complaints |
|---|---|
| California | 67 |
| Florida | 53 |
| Texas | 51 |
| Georgia | 39 |
| Illinois | 21 |
| Arizona | 18 |
| Colorado | 18 |
| Ohio | 18 |
| Tennessee | 18 |
| Indiana | 17 |
| Virginia | 17 |
| New York | 15 |
| South Carolina | 15 |
| Minnesota | 12 |
| North Carolina | 12 |
| Nevada | 12 |
| Pennsylvania | 12 |
| Michigan | 11 |
| Washington | 10 |
| New Jersey | 9 |
Your Rights
What to do if you have a complaint against Sterling Infosystems Inc.
- Contact Sterling Infosystems Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Sterling Infosystems Inc. have?
Sterling Infosystems Inc. has 547 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Sterling Infosystems Inc.?
The most common issue reported is Incorrect information on your report with 362 complaints.
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How do I file a complaint against Sterling Infosystems Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Sterling Infosystems Inc. respond to complaints on time?
Sterling Infosystems Inc. has a 98.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.