Suncoast Credit Union Consumer Complaints
Suncoast Credit Union has received 1,136 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 1,136 total complaints on file with the CFPB.
- Most complaints are about Checking or savings account (360).
- Timely response rate: 99.9%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Suncoast Credit Union break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Checking or savings account | 360 | 31.7% |
| Credit reporting or other personal consumer reports | 311 | 27.4% |
| Debt collection | 118 | 10.4% |
| Vehicle loan or lease | 93 | 8.2% |
| Credit reporting, credit repair services, or other personal consumer reports | 84 | 7.4% |
| Credit card | 72 | 6.3% |
| Credit card or prepaid card | 25 | 2.2% |
| Mortgage | 23 | 2.0% |
| Money transfer, virtual currency, or money service | 20 | 1.8% |
| Payday loan, title loan, personal loan, or advance loan | 18 | 1.6% |
| Payday loan, title loan, or personal loan | 10 | 0.9% |
| Prepaid card | 2 | 0.2% |
Most Common Issues
These are the specific issues consumers most frequently report about Suncoast Credit Union.
Company Response Breakdown
When consumers file complaints, Suncoast Credit Union responds in one of several ways. The breakdown below shows how Suncoast Credit Union has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,133 | 99.7% |
| Closed with monetary relief | 2 | 0.2% |
| In progress | 1 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Suncoast Credit Union.
| State | Complaints |
|---|---|
| Florida | 990 |
| Texas | 31 |
| Georgia | 15 |
| Virginia | 9 |
| Kentucky | 7 |
| North Carolina | 7 |
| Pennsylvania | 7 |
| New York | 6 |
| Alabama | 5 |
| Illinois | 5 |
| Colorado | 4 |
| New Jersey | 4 |
| Ohio | 4 |
| Arizona | 3 |
| California | 3 |
| Massachusetts | 3 |
| Washington | 3 |
| Iowa | 2 |
| Indiana | 2 |
| Michigan | 2 |
Your Rights
What to do if you have a complaint against Suncoast Credit Union
- Contact Suncoast Credit Union directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Suncoast Credit Union have?
Suncoast Credit Union has 1,136 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Suncoast Credit Union?
The most common issue reported is Managing an account with 233 complaints.
-
How do I file a complaint against Suncoast Credit Union?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Suncoast Credit Union respond to complaints on time?
Suncoast Credit Union has a 99.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.