Wakefield & Associates, Inc. Consumer Complaints
Wakefield & Associates, Inc. has received 2,684 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 2,684 total complaints on file with the CFPB.
- Most complaints are about Debt collection (2,258).
- Timely response rate: 91.4%.
- Consumer disputed rate: 22.8% of resolved complaints.
Complaints by Product
The following table shows how complaints against Wakefield & Associates, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 2,258 | 84.1% |
| Credit reporting, credit repair services, or other personal consumer reports | 412 | 15.4% |
| Credit reporting | 6 | 0.2% |
| Consumer Loan | 2 | 0.1% |
| Credit card | 1 | 0.0% |
| Credit card or prepaid card | 1 | 0.0% |
| Mortgage | 1 | 0.0% |
| Payday loan, title loan, or personal loan | 1 | 0.0% |
| Student loan | 1 | 0.0% |
| Vehicle loan or lease | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Wakefield & Associates, Inc..
Company Response Breakdown
When consumers file complaints, Wakefield & Associates, Inc. responds in one of several ways. The breakdown below shows how Wakefield & Associates, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 2,625 | 97.8% |
| Closed with non-monetary relief | 39 | 1.5% |
| Closed | 19 | 0.7% |
| Closed with monetary relief | 1 | 0% |
Complaints by State
Top states where consumers have filed complaints against Wakefield & Associates, Inc..
| State | Complaints |
|---|---|
| Tennessee | 330 |
| Georgia | 310 |
| Colorado | 265 |
| Missouri | 185 |
| South Carolina | 150 |
| Florida | 149 |
| Texas | 137 |
| California | 132 |
| Illinois | 117 |
| Alabama | 116 |
| Arizona | 74 |
| Ohio | 61 |
| Nevada | 54 |
| Michigan | 51 |
| New Jersey | 49 |
| North Carolina | 47 |
| Mississippi | 38 |
| New York | 38 |
| Virginia | 37 |
| Maryland | 33 |
Your Rights
What to do if you have a complaint against Wakefield & Associates, Inc.
- Contact Wakefield & Associates, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
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How many complaints does Wakefield & Associates, Inc. have?
Wakefield & Associates, Inc. has 2,684 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Wakefield & Associates, Inc.?
The most common issue reported is Attempts to collect debt not owed with 943 complaints.
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How do I file a complaint against Wakefield & Associates, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Wakefield & Associates, Inc. respond to complaints on time?
Wakefield & Associates, Inc. has a 91.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.