Key Takeaways

  • 3,983 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (1,589).
  • Timely response rate: 97.2%.
  • Consumer disputed rate: 15.1% of resolved complaints.
3,983 Total complaints
97.2% Timely response rate
15.1% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against World Acceptance Corporation break down by financial product category.

Product Complaints % of Total
Debt collection 1,589 39.9%
Credit reporting or other personal consumer reports 1,095 27.5%
Credit reporting, credit repair services, or other personal consumer reports 633 15.9%
Payday loan, title loan, or personal loan 270 6.8%
Payday loan, title loan, personal loan, or advance loan 208 5.2%
Consumer Loan 117 2.9%
Payday loan 21 0.5%
Debt or credit management 9 0.2%
Vehicle loan or lease 8 0.2%
Credit reporting 7 0.2%
Credit card 6 0.2%
Mortgage 6 0.2%
Money transfer, virtual currency, or money service 5 0.1%
Checking or savings account 3 0.1%
Credit card or prepaid card 3 0.1%
Bank account or service 2 0.1%
Other financial service 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about World Acceptance Corporation.

Incorrect information on your report 950
Attempts to collect debt not owed 744
Improper use of your report 425
Took or threatened to take negative or legal action 308
Problem with a company's investigation into an existing problem 288
Problem with a credit reporting company's investigation into an existing problem 172
False statements or representation 165
Written notification about debt 148
Communication tactics 106
Struggling to pay your loan 85

Company Response Breakdown

When consumers file complaints, World Acceptance Corporation responds in one of several ways. The breakdown below shows how World Acceptance Corporation has resolved complaints.

Response Count Percentage
Closed with explanation 3,490 87.6%
Closed with non-monetary relief 487 12.2%
Closed with monetary relief 5 0.1%
Closed 1 0%

Complaints by State

Top states where consumers have filed complaints against World Acceptance Corporation.

Your Rights

What to do if you have a complaint against World Acceptance Corporation

  1. Contact World Acceptance Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does World Acceptance Corporation have?

    World Acceptance Corporation has 3,983 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about World Acceptance Corporation?

    The most common issue reported is Incorrect information on your report with 950 complaints.

  • How do I file a complaint against World Acceptance Corporation?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does World Acceptance Corporation respond to complaints on time?

    World Acceptance Corporation has a 97.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.