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FreeNetLaw Consumer Legal Reference

WorldRemit Corp. Consumer Complaints

WorldRemit Corp. has received 256 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.

Data last updated: Apr 16, 2026

Key Takeaways

  • 256 total complaints on file with the CFPB.
  • Most complaints are about Money transfer, virtual currency, or money service (248).
  • Timely response rate: 91.8%.
  • Consumer disputed rate: 0.0% of resolved complaints.
256 Total complaints
91.8% Timely response rate
0.0% Consumer disputed rate
Money transfer, virtual currency, or money service Most common product

Complaints by Product

The following table shows how complaints against WorldRemit Corp. break down by financial product category.

Product Complaints % of Total
Money transfer, virtual currency, or money service 248 96.9%
Checking or savings account 7 2.7%
Credit card or prepaid card 1 0.4%

Most Common Issues

These are the specific issues consumers most frequently report about WorldRemit Corp..

Other transaction problem 101
Money was not available when promised 74
Fraud or scam 37
Other service problem 14
Confusing or missing disclosures 6
Managing an account 4
Problem with customer service 4
Unexpected or other fees 4
Wrong amount charged or received 4
Confusing or misleading advertising or marketing 2

Company Response Breakdown

When consumers file complaints, WorldRemit Corp. responds in one of several ways. The breakdown below shows how WorldRemit Corp. has resolved complaints.

Response Count Percentage
Closed with explanation 221 86.3%
Closed with monetary relief 28 10.9%
Closed with non-monetary relief 7 2.7%

Complaints by State

Top states where consumers have filed complaints against WorldRemit Corp..

State Complaints
California 39
Texas 30
Florida 26
Georgia 13
Illinois 12
New Jersey 12
New York 11
Maryland 10
Massachusetts 8
Arizona 6
Pennsylvania 6
North Carolina 5
Ohio 5
Indiana 4
Missouri 4
Colorado 3
Iowa 3
Michigan 3
Minnesota 3
Nevada 3

Your Rights

What to do if you have a complaint against WorldRemit Corp.

  1. Contact WorldRemit Corp. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does WorldRemit Corp. have?

    WorldRemit Corp. has 256 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about WorldRemit Corp.?

    The most common issue reported is Other transaction problem with 101 complaints.

  • How do I file a complaint against WorldRemit Corp.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does WorldRemit Corp. respond to complaints on time?

    WorldRemit Corp. has a 91.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice. The information on this site is not a substitute for consultation with a licensed attorney. Laws vary by jurisdiction and change frequently. Always verify information with official sources and consult a qualified attorney for advice about your specific situation.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.