Key Takeaways

  • 2,481 total complaints on file with the CFPB.
  • Most complaints are about Credit reporting or other personal consumer reports (1,853).
  • Timely response rate: 99.8%.
  • Consumer disputed rate: 25.0% of resolved complaints.
2,481 Total complaints
99.8% Timely response rate
25.0% Consumer disputed rate
Credit reporting or other personal consumer reports Most common product

Complaints by Product

The following table shows how complaints against Advanced Resolution Services Inc. break down by financial product category.

Product Complaints % of Total
Credit reporting or other personal consumer reports 1,853 74.7%
Credit reporting, credit repair services, or other personal consumer reports 608 24.5%
Debt collection 15 0.6%
Credit reporting 3 0.1%
Credit card or prepaid card 1 0.0%
Other financial service 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about Advanced Resolution Services Inc..

Incorrect information on your report 1,237
Improper use of your report 496
Problem with fraud alerts or security freezes 381
Unable to get your credit report or credit score 153
Problem with a company's investigation into an existing problem 90
Problem with a credit reporting company's investigation into an existing problem 88
Problem with a company's investigation into an existing issue 13
Attempts to collect debt not owed 9
Written notification about debt 4
Identity theft protection or other monitoring services 2

Company Response Breakdown

When consumers file complaints, Advanced Resolution Services Inc. responds in one of several ways. The breakdown below shows how Advanced Resolution Services Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 2,477 99.8%
Closed 3 0.1%
Closed with non-monetary relief 1 0%

Complaints by State

Top states where consumers have filed complaints against Advanced Resolution Services Inc..

Your Rights

What to do if you have a complaint against Advanced Resolution Services Inc.

  1. Contact Advanced Resolution Services Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Advanced Resolution Services Inc. have?

    Advanced Resolution Services Inc. has 2,481 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Advanced Resolution Services Inc.?

    The most common issue reported is Incorrect information on your report with 1,237 complaints.

  • How do I file a complaint against Advanced Resolution Services Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Advanced Resolution Services Inc. respond to complaints on time?

    Advanced Resolution Services Inc. has a 99.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.