Alliant Credit Union Consumer Complaints
Alliant Credit Union has received 1,307 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 1,307 total complaints on file with the CFPB.
- Most complaints are about Checking or savings account (379).
- Timely response rate: 99.8%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Alliant Credit Union break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Checking or savings account | 379 | 29.0% |
| Credit reporting or other personal consumer reports | 173 | 13.2% |
| Credit card or prepaid card | 145 | 11.1% |
| Credit reporting, credit repair services, or other personal consumer reports | 133 | 10.2% |
| Mortgage | 123 | 9.4% |
| Vehicle loan or lease | 120 | 9.2% |
| Credit card | 105 | 8.0% |
| Debt collection | 70 | 5.4% |
| Money transfer, virtual currency, or money service | 22 | 1.7% |
| Payday loan, title loan, personal loan, or advance loan | 20 | 1.5% |
| Payday loan, title loan, or personal loan | 14 | 1.1% |
| Student loan | 2 | 0.2% |
| Debt or credit management | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Alliant Credit Union.
Company Response Breakdown
When consumers file complaints, Alliant Credit Union responds in one of several ways. The breakdown below shows how Alliant Credit Union has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,127 | 86.2% |
| Closed with monetary relief | 146 | 11.2% |
| Closed with non-monetary relief | 23 | 1.8% |
| In progress | 11 | 0.8% |
Complaints by State
Top states where consumers have filed complaints against Alliant Credit Union.
| State | Complaints |
|---|---|
| California | 224 |
| Illinois | 127 |
| Florida | 124 |
| Texas | 117 |
| New York | 71 |
| Georgia | 57 |
| Arizona | 49 |
| Colorado | 47 |
| Michigan | 36 |
| New Jersey | 35 |
| Pennsylvania | 33 |
| North Carolina | 31 |
| Virginia | 30 |
| Nevada | 28 |
| Maryland | 21 |
| Ohio | 20 |
| Massachusetts | 17 |
| South Carolina | 17 |
| Louisiana | 16 |
| Minnesota | 16 |
Your Rights
What to do if you have a complaint against Alliant Credit Union
- Contact Alliant Credit Union directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Alliant Credit Union have?
Alliant Credit Union has 1,307 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Alliant Credit Union?
The most common issue reported is Managing an account with 220 complaints.
-
How do I file a complaint against Alliant Credit Union?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Alliant Credit Union respond to complaints on time?
Alliant Credit Union has a 99.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.