Aqua Finance, Inc. Consumer Complaints
Aqua Finance, Inc. has received 839 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 839 total complaints on file with the CFPB.
- Most complaints are about Debt collection (221).
- Timely response rate: 83.2%.
- Consumer disputed rate: 20.9% of resolved complaints.
Complaints by Product
The following table shows how complaints against Aqua Finance, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 221 | 26.3% |
| Credit reporting or other personal consumer reports | 160 | 19.1% |
| Payday loan, title loan, personal loan, or advance loan | 149 | 17.8% |
| Credit reporting, credit repair services, or other personal consumer reports | 110 | 13.1% |
| Payday loan, title loan, or personal loan | 95 | 11.3% |
| Vehicle loan or lease | 42 | 5.0% |
| Consumer Loan | 19 | 2.3% |
| Credit card | 16 | 1.9% |
| Credit card or prepaid card | 13 | 1.5% |
| Mortgage | 9 | 1.1% |
| Debt or credit management | 3 | 0.4% |
| Checking or savings account | 1 | 0.1% |
| Money transfer, virtual currency, or money service | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Aqua Finance, Inc..
Company Response Breakdown
When consumers file complaints, Aqua Finance, Inc. responds in one of several ways. The breakdown below shows how Aqua Finance, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 780 | 93% |
| Closed with monetary relief | 25 | 3% |
| Closed with non-monetary relief | 25 | 3% |
| In progress | 8 | 1% |
| Closed | 1 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Aqua Finance, Inc..
| State | Complaints |
|---|---|
| Texas | 172 |
| Florida | 154 |
| California | 84 |
| Georgia | 47 |
| North Carolina | 40 |
| Arizona | 23 |
| Illinois | 23 |
| New York | 22 |
| Nevada | 21 |
| South Carolina | 17 |
| Michigan | 16 |
| Pennsylvania | 15 |
| Tennessee | 15 |
| Ohio | 14 |
| Virginia | 14 |
| Indiana | 13 |
| Maryland | 13 |
| Washington | 13 |
| New Jersey | 12 |
| Alabama | 9 |
Your Rights
What to do if you have a complaint against Aqua Finance, Inc.
- Contact Aqua Finance, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Aqua Finance, Inc. have?
Aqua Finance, Inc. has 839 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Aqua Finance, Inc.?
The most common issue reported is Incorrect information on your report with 167 complaints.
-
How do I file a complaint against Aqua Finance, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Aqua Finance, Inc. respond to complaints on time?
Aqua Finance, Inc. has a 83.2% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.