Key Takeaways

  • 849 total complaints on file with the CFPB.
  • Most complaints are about Checking or savings account (350).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 21.3% of resolved complaints.
849 Total complaints
100.0% Timely response rate
21.3% Consumer disputed rate
Checking or savings account Most common product

Complaints by Product

The following table shows how complaints against Associated Banc-corp break down by financial product category.

Product Complaints % of Total
Checking or savings account 350 41.2%
Mortgage 216 25.4%
Bank account or service 137 16.1%
Money transfer, virtual currency, or money service 31 3.7%
Vehicle loan or lease 28 3.3%
Credit reporting or other personal consumer reports 24 2.8%
Debt collection 21 2.5%
Credit reporting, credit repair services, or other personal consumer reports 16 1.9%
Credit card 9 1.1%
Consumer Loan 6 0.7%
Payday loan, title loan, or personal loan 4 0.5%
Credit card or prepaid card 3 0.4%
Money transfers 2 0.2%
Payday loan, title loan, personal loan, or advance loan 2 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Associated Banc-corp.

Managing an account 215
Trouble during payment process 84
Account opening, closing, or management 61
Opening an account 39
Loan servicing, payments, escrow account 38
Problem with a lender or other company charging your account 35
Closing an account 33
Deposits and withdrawals 30
Incorrect information on your report 30
Loan modification,collection,foreclosure 28

Company Response Breakdown

When consumers file complaints, Associated Banc-corp responds in one of several ways. The breakdown below shows how Associated Banc-corp has resolved complaints.

Response Count Percentage
Closed with explanation 712 83.9%
Closed with monetary relief 102 12%
Closed with non-monetary relief 25 2.9%
Closed with relief 8 0.9%
In progress 2 0.2%

Complaints by State

Top states where consumers have filed complaints against Associated Banc-corp.

Your Rights

What to do if you have a complaint against Associated Banc-corp

  1. Contact Associated Banc-corp directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Associated Banc-corp have?

    Associated Banc-corp has 849 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Associated Banc-corp?

    The most common issue reported is Managing an account with 215 complaints.

  • How do I file a complaint against Associated Banc-corp?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Associated Banc-corp respond to complaints on time?

    Associated Banc-corp has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.