Key Takeaways

  • 213 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, personal loan, or advance loan (98).
  • Timely response rate: 99.5%.
  • Consumer disputed rate: 0.0% of resolved complaints.
213 Total complaints
99.5% Timely response rate
0.0% Consumer disputed rate
Payday loan, title loan, personal loan, or advance loan Most common product

Complaints by Product

The following table shows how complaints against Bankers Healthcare Group LLC break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, personal loan, or advance loan 98 46.0%
Payday loan, title loan, or personal loan 47 22.1%
Debt collection 22 10.3%
Credit card 12 5.6%
Credit card or prepaid card 12 5.6%
Credit reporting or other personal consumer reports 10 4.7%
Checking or savings account 4 1.9%
Credit reporting, credit repair services, or other personal consumer reports 4 1.9%
Mortgage 2 0.9%
Consumer Loan 1 0.5%
Money transfer, virtual currency, or money service 1 0.5%

Most Common Issues

These are the specific issues consumers most frequently report about Bankers Healthcare Group LLC.

Charged fees or interest you didn't expect 36
Struggling to pay your loan 32
Getting the loan 19
Problem when making payments 17
Getting a line of credit 14
Problem with the payoff process at the end of the loan 12
Improper use of your report 11
Problem with additional add-on products or services 8
Took or threatened to take negative or legal action 7
False statements or representation 6

Company Response Breakdown

When consumers file complaints, Bankers Healthcare Group LLC responds in one of several ways. The breakdown below shows how Bankers Healthcare Group LLC has resolved complaints.

Response Count Percentage
Closed with explanation 198 93%
Closed with monetary relief 9 4.2%
Closed with non-monetary relief 5 2.3%
In progress 1 0.5%

Complaints by State

Top states where consumers have filed complaints against Bankers Healthcare Group LLC.

Your Rights

What to do if you have a complaint against Bankers Healthcare Group LLC

  1. Contact Bankers Healthcare Group LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Bankers Healthcare Group LLC have?

    Bankers Healthcare Group LLC has 213 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Bankers Healthcare Group LLC?

    The most common issue reported is Charged fees or interest you didn't expect with 36 complaints.

  • How do I file a complaint against Bankers Healthcare Group LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Bankers Healthcare Group LLC respond to complaints on time?

    Bankers Healthcare Group LLC has a 99.5% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.