Key Takeaways

  • 1,181 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (884).
  • Timely response rate: 98.9%.
  • Consumer disputed rate: 0.0% of resolved complaints.
1,181 Total complaints
98.9% Timely response rate
0.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Bounce AI, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 884 74.9%
Credit reporting or other personal consumer reports 278 23.5%
Payday loan, title loan, personal loan, or advance loan 10 0.8%
Credit card 4 0.3%
Debt or credit management 3 0.3%
Vehicle loan or lease 2 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Bounce AI, Inc..

Attempts to collect debt not owed 422
Incorrect information on your report 147
False statements or representation 145
Took or threatened to take negative or legal action 144
Written notification about debt 115
Improper use of your report 75
Problem with a company's investigation into an existing problem 61
Electronic communications 28
Communication tactics 24
Threatened to contact someone or share information improperly 6

Company Response Breakdown

When consumers file complaints, Bounce AI, Inc. responds in one of several ways. The breakdown below shows how Bounce AI, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 1,177 99.7%
In progress 4 0.3%

Complaints by State

Top states where consumers have filed complaints against Bounce AI, Inc..

Your Rights

What to do if you have a complaint against Bounce AI, Inc.

  1. Contact Bounce AI, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Bounce AI, Inc. have?

    Bounce AI, Inc. has 1,181 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Bounce AI, Inc.?

    The most common issue reported is Attempts to collect debt not owed with 422 complaints.

  • How do I file a complaint against Bounce AI, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Bounce AI, Inc. respond to complaints on time?

    Bounce AI, Inc. has a 98.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.