Bright Capital Inc Consumer Complaints
Bright Capital Inc has received 173 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Apr 16, 2026Key Takeaways
- 173 total complaints on file with the CFPB.
- Most complaints are about Debt or credit management (46).
- Timely response rate: 96.0%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Bright Capital Inc break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt or credit management | 46 | 26.6% |
| Checking or savings account | 32 | 18.5% |
| Credit reporting or other personal consumer reports | 29 | 16.8% |
| Credit reporting, credit repair services, or other personal consumer reports | 27 | 15.6% |
| Payday loan, title loan, personal loan, or advance loan | 13 | 7.5% |
| Money transfer, virtual currency, or money service | 11 | 6.4% |
| Debt collection | 6 | 3.5% |
| Credit card | 4 | 2.3% |
| Payday loan, title loan, or personal loan | 3 | 1.7% |
| Credit card or prepaid card | 1 | 0.6% |
| Prepaid card | 1 | 0.6% |
Most Common Issues
These are the specific issues consumers most frequently report about Bright Capital Inc.
Company Response Breakdown
When consumers file complaints, Bright Capital Inc responds in one of several ways. The breakdown below shows how Bright Capital Inc has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 172 | 99.4% |
| Closed with non-monetary relief | 1 | 0.6% |
Complaints by State
Top states where consumers have filed complaints against Bright Capital Inc.
| State | Complaints |
|---|---|
| Texas | 26 |
| Florida | 18 |
| Pennsylvania | 11 |
| New York | 10 |
| Virginia | 10 |
| New Jersey | 9 |
| Illinois | 8 |
| Maryland | 7 |
| Georgia | 6 |
| California | 5 |
| Michigan | 5 |
| Ohio | 5 |
| District of Columbia | 4 |
| Kansas | 4 |
| Tennessee | 4 |
| Washington | 4 |
| Alaska | 3 |
| Massachusetts | 3 |
| Missouri | 3 |
| Mississippi | 3 |
Your Rights
What to do if you have a complaint against Bright Capital Inc
- Contact Bright Capital Inc directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Bright Capital Inc have?
Bright Capital Inc has 173 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Bright Capital Inc?
The most common issue reported is Charged upfront or unexpected fees with 24 complaints.
-
How do I file a complaint against Bright Capital Inc?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Bright Capital Inc respond to complaints on time?
Bright Capital Inc has a 96.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.