Key Takeaways

  • 431 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (320).
  • Timely response rate: 97.7%.
  • Consumer disputed rate: 21.4% of resolved complaints.
431 Total complaints
97.7% Timely response rate
21.4% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Coast Professional, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 320 74.2%
Student loan 95 22.0%
Credit reporting, credit repair services, or other personal consumer reports 10 2.3%
Consumer Loan 2 0.5%
Credit reporting or other personal consumer reports 2 0.5%
Bank account or service 1 0.2%
Payday loan, title loan, personal loan, or advance loan 1 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Coast Professional, Inc..

Attempts to collect debt not owed 92
Written notification about debt 58
False statements or representation 53
Dealing with your lender or servicer 45
Communication tactics 35
Cont'd attempts collect debt not owed 23
Dealing with my lender or servicer 23
Disclosure verification of debt 18
Struggling to repay your loan 18
Took or threatened to take negative or legal action 17

Company Response Breakdown

When consumers file complaints, Coast Professional, Inc. responds in one of several ways. The breakdown below shows how Coast Professional, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 428 99.3%
Closed with non-monetary relief 3 0.7%

Complaints by State

Top states where consumers have filed complaints against Coast Professional, Inc..

Your Rights

What to do if you have a complaint against Coast Professional, Inc.

  1. Contact Coast Professional, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Coast Professional, Inc. have?

    Coast Professional, Inc. has 431 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Coast Professional, Inc.?

    The most common issue reported is Attempts to collect debt not owed with 92 complaints.

  • How do I file a complaint against Coast Professional, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Coast Professional, Inc. respond to complaints on time?

    Coast Professional, Inc. has a 97.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed April 2026.